Senior Legal Ops Program Manager — Hybrid (Relocation)

PlayStation Global; San Mateo (CA); Hybrid; USD 150,000 - 225,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Sony Interactive Entertainment (SIE) is seeking an experienced Senior Legal Operations Program Manager to lead complex cross‑functional programs for the Legal Operations Team. You will shape roadmaps for Legal tech initiatives and ensure efficient, scalable operations across the global department.

The role requires hands‑on Asana expertise, legal tech experience, and a drive for process improvement. Hybrid work, strong stakeholder collaboration, and strategic leadership are essential.

Qualifications

• Bachelor’s degree in Business Administration, Legal Studies, Information Systems, or a related field.
• 8+ years of progressive experience in program/project management, legal operations, or legal project management within a corporate legal department or leading law firm.
• Strong program management experience with a demonstrated ability to lead complex, cross‑functional initiatives from strategy through execution.
• Hands‑on experience with Asana as a project and work management platform.
• Experience working with legal technology platforms such as CLM, eBilling, Matter Management, IP/Trademark management, or related Legal Operations tools.
• Demonstrated experience with process improvement and operational excellence methodologies.
• Strong analytical skills, including experience developing KPIs and executive‑level reporting.
• Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
• Experience working in a fast‑paced environment and managing multiple priorities simultaneously.

Responsibilities

• Lead complex, cross‑functional Legal programs from planning through delivery, establishing roadmaps, priorities, timelines, milestones, and success measures.
• Serve as a central program management partner across Legal technology initiatives, using Asana to manage workstreams, sprint schedules, dependencies, prioritization, and delivery.
• Support development of the Legal technology roadmap across short‑, mid‑, and long‑term priorities.
• Partner with Legal stakeholders to conduct discovery, understand business requirements, and translate needs into actionable programs and solutions.
• Support a portfolio of Legal technologies including CLM, eBilling, Matter Management, IP/Trademark management, e‑signature, workflow automation, knowledge management, and AI‑powered platforms.
• Partner with IT and vendors on technology implementations, upgrades, integrations, and ongoing optimization.
• Provide clear reporting to Legal leadership on program status, risks, dependencies, KPIs, and decisions required.
• Identify opportunities to simplify and improve Legal workflows using Lean, Six Sigma, and other continuous improvement methodologies.
• Lead process mapping, root cause analysis, and development of standardized processes, playbooks, and documentation.
• Partner with Legal Operations colleagues on vendor management, budget planning, reporting, analytics, and operational initiatives.
• Use data and performance measures to identify opportunities and drive better decision‑making across Legal.
• Manage multiple concurrent initiatives while maintaining strong stakeholder alignment and clear communication.
• Partner with Legal and technology teams to support the Legal Department’s AI and innovation roadmap.
• Help evaluate, pilot, implement, and drive adoption of AI‑powered legal tools and workflows.
• Identify opportunities to apply generative AI and intelligent automation to areas such as legal research, drafting, contract review, and knowledge management.
• Partner with IT, Information Security, Privacy, and other stakeholders to support governance, risk assessment, and responsible adoption of AI tools.
• Support training and change management to increase adoption of new technologies and ways of working.

Skills

Program management

Leadership

Stakeholder management

Analytical thinking

Communication

Education

Bachelor’s degree in Business Admin./Legal Studies/IS

Tools

Asana

CLM

eBilling

Matter Management

IP/Trademark management

Job description

Sony Interactive Entertainment (SIE) is seeking an experienced Senior Legal Operations Program Manager to lead complex cross‑functional programs for the Legal Operations Team. You will shape roadmaps for Legal tech initiatives and ensure efficient, scalable operations across the global department.

The role requires hands‑on Asana expertise, legal tech experience, and a drive for process improvement. Hybrid work, strong stakeholder collaboration, and strategic leadership are essential.