Senior Legal Accounts & Collections Lead

Holland & Knight; Tampa (FL); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) with profit sharing

Paid holidays

Résumé du poste

Holland & Knight is seeking a Senior Client Accounts Specialist in Tampa or Dallas to manage client accounts, optimize collections, and improve billing efficiency. The role requires strong communication with attorneys, clients, and internal teams, plus deep financial analysis to maximize realization of assigned accounts.

Responsibilities include portfolio oversight, payment-plan negotiations, reporting to leadership, and contributing to process improvements in a fast-paced professional services

Qualifications

• Weakness: minimum 5–7 years of progressive experience in legal collections, client relations, and account management.
• Experience managing complex accounts with diplomacy and tact; confidentiality required.
• Strong accounting and financial process knowledge within a legal context.

Responsabilités

• Serve as liaison between billing attorneys, clients, and internal teams to resolve non-payment issues.
• Oversee portfolios and high-dollar inventory; ensure timely resolution of aged invoices.
• Communicate with attorneys and clients to negotiate payment plans and monitor adherence.
• Generate detailed delinquency reports and propose strategic improvements.
• Train new team members and participate in cross-functional process improvements.

Connaissances

Organizational skills

Communication skills

Multitasking

Financial analysis

Formation

Bachelor's degree in Business Administration, Finance, or related field

Outils

Microsoft Excel

VLOOKUP

XLOOKUP

Pivot tables

Description du poste

Holland & Knight is seeking a Senior Client Accounts Specialist in Tampa or Dallas to manage client accounts, optimize collections, and improve billing efficiency. The role requires strong communication with attorneys, clients, and internal teams, plus deep financial analysis to maximize realization of assigned accounts.

Responsibilities include portfolio oversight, payment-plan negotiations, reporting to leadership, and contributing to process improvements in a fast-paced professional services