Senior Leave & Workplace Accommodation Specialist

Unum; Chattanooga (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

Dental

Short & Long-Term Disability

Generous PTO including paid time tovol

Up to 9.5% 401(k) employer match

Mental health support

Tuition reimbursement

Flexible work environments

Job summary

Unum in Chattanooga, TN is seeking an experienced Senior Accommodation Specialist to manage leave and accommodation processes, educate teammates, and support customers through complex disability and leave scenarios. You will mentor colleagues, collaborate with HR and legal teams, review medical information, and stay current on ADA, FMLA, and state leave laws to ensure compliant, compassionate service.

This role emphasizes training, cross-functional partnership, and opportunities to advance

Qualifications

• Bachelor's Degree or equivalent, relevant business experience.
• 12 months experience as Accommodation Specialist.
• Applies knowledge to support moderate/complex disability and leave management cases; supports peers.

Responsibilities

• Serve as a resource for HR on leave policies, leave management procedures, FMLA and STD/LTD claims.
• Serve as technical resource for team and less-experienced Accommodation Specialists.
• Field and resolve escalated customer issues and leave-specific questions.
• Mentor and coach new and existing Specialists on workflows, decision making, and complex service issues.
• Provide director/manager with performance/feedback for mentees.
• Contributes as a subject matter expert in business and systems (Navilink, BAS, Workers Comp Interfaces).
• Stay up to date on ADA federal and state landscape.
• Review medical information to assess eligibility for worksite modifications and coordinate accommodations.

Skills

Disability management

Leave management

ADA & FMLA knowledge

Mentoring

Cross-functional collaboration

Education

Bachelor's Degree or equivalent, relevant business experience

Tools

Navilink

BAS

Job description

Unum in Chattanooga, TN is seeking an experienced Senior Accommodation Specialist to manage leave and accommodation processes, educate teammates, and support customers through complex disability and leave scenarios. You will mentor colleagues, collaborate with HR and legal teams, review medical information, and stay current on ADA, FMLA, and state leave laws to ensure compliant, compassionate service.

This role emphasizes training, cross-functional partnership, and opportunities to advance