Senior Leasing & Resident Experience Lead

Berkshire Group, LLC; Durham (NC); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Job summary

Berkshire Residential Investments, a people-first real estate investment company, is seeking a Sr. Sales & Resident Experience Consultant in Durham, NC.

You will lead your team to drive leasing success, engage with prospective residents, and ensure exceptional customer service while managing on-site leasing operations. The role emphasizes energetic, people-friendly leadership, ability to close deals across multiple properties, and staying attuned to local market conditions.

Qualifications

• Two years of customer service experience.
• Able to adapt to new technologies.
• Proficient in written and spoken English.
• Energetic, upbeat mindset and strong interpersonal skills.

Responsibilities

• Lead a team to drive leasing and resident experience success.
• Close leases across multiple properties and maintain professional leasing offices.
• Maintain awareness of local market conditions and trends.
• Provide excellent customer service to prospective and current residents.
• Communicate effectively with team members and management.
• Ensure operations run smoothly during weekend shifts.

Skills

Customer service

Sales skills

English proficiency

Energetic

Job description

Berkshire Residential Investments, a people-first real estate investment company, is seeking a Sr. Sales & Resident Experience Consultant in Durham, NC.

You will lead your team to drive leasing success, engage with prospective residents, and ensure exceptional customer service while managing on-site leasing operations. The role emphasizes energetic, people-friendly leadership, ability to close deals across multiple properties, and staying attuned to local market conditions.