Senior Leasing Consultant (Ascend at Kierland)

Mark Taylor Residential Inc; Phoenix (AZ); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Employee rent discounts

Access to amenities

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off, sick time, holidays, &-

Job summary

Mark-Taylor is hiring a Senior Leasing Consultant at Ascend at Kierland in Scottsdale, AZ. You will be the friendly face for prospective and current residents, delivering superior service while guiding applicants through the full leasing process and coordinating tours and follow-ups.

This role requires strong communication, conflict-resolution skills, and a customer-centric attitude. Prior leasing experience and familiarity with Microsoft Office support daily operations.

Qualifications

• 1+ year experience as Leasing Consultant, Leasing Agent or similar in multifamily setting.
• Excellent verbal and written communication skills.
• Ability to resolve conflicts with high level of customer care.
• Strong time management and organizational skills.
• Proficiency with Microsoft Office Suite.
• Written and verbal English proficiency.

Responsibilities

• Greet prospective and current residents, providing an exceptional experience at every step.
• Conduct detailed and informative tours for prospective residents.
• Guide applicants through the complete application process and follow up on status.
• Communicate with residents via email, phone, or in person to create positive experiences.
• Maintain resident files, process rental payments, and manage apartment availability and pricing.
• Uphold Mark-Taylor’s brand standards for curb appeal, resident experience, and community culture.

Skills

Customer service

Verbal and written communication

Time management

Self-starter

Education

Associates degree

Bachelor’s degree

Tools

Microsoft Office

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Senior Leasing Consultant at Ascend at Kierland in Scottsdale, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $22.50 - $23.50 /hour.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year working as a Leasing Consultant, Leasing Agent, or similar role in a multifamily setting.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English

In This Role You Will

• Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.