Multi-Site Assistant Community Manager (Ascend at Kierland/Elite North)

Mark-Taylor; Scottsdale (AZ); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off, holidays, and volunteer

Comprehensive Medical, Dental, and VIS

Housing discounts

Job summary

Mark-Taylor, Arizona’s premier luxury apartment specialist, is hiring a Multi-Site Assistant Community Manager for Ascend at Kierland and Elite North in Scottsdale. You’ll support leasing, maintenance coordination, and daily operations to ensure top-tier service and resident satisfaction.

You’ll handle rent processing, basic accounting, and reporting while assisting the Community Manager in planning resident events and maintaining curb appeal across two communities.

Qualifications

• Minimum of one year experience in luxury property management or luxury hospitality roles.
• Strong accounting, bookkeeping and reporting understanding.
• Demonstrated coaching and development ability.
• Associate's degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office including Excel.
• Excellent communication skills and professional presence.
• Experience using Resman, Yardi, or similar platforms is desirable.
• Basic written and verbal English proficiency.

Responsibilities

• Manage community accounting activity: daily deposits, rent payments, weekly reports, monthly financials.
• Ensure legal documents are processed and served to residents.
• Assist in lease transactions and move-ins/outs, renewals, and paperwork.
• Respond to resident concerns to improve satisfaction and retention.
• Answer inquiries about community, repairs, rent, and policies.
• Contribute to cleanliness and curb appeal of the community.
• Assist in planning resident functions and events.
• Support all leasing responsibilities as needed.

Skills

Property management experience

Customer service

Communication skills

Attention to detail

Education

Associate's degree preferred or equivalent

Tools

Resman

Yardi

Microsoft Excel

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi-Site Assistant Community Manager at Ascend at Kierland and Elite North in Scottsdale, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You'll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $26.00 - $27.00/hour.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• Minimum of one (1) year experience working in Luxury Property Management or Luxury Hospitality as a Leasing Consultant, Leasing Manager, Assistant Community Manager, Night Auditor, or similar titles.
• Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.
• Demonstrated coaching and development ability.
• Associate's degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite including Excel.
• Excellent communication skills and professional presence.
• Experience using Resman, Yardi, or similar platforms is especially desirable
• A basic understanding of written and verbal English

In This Role You Will

• Manage various community specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, ensuring apartment homes are ready for move in.
• Ensure all proper legal documents are processed and properly served to the resident(s).
• Assist in lease transactions by preparing leases, gathering applicant's history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by Community Manager.
• Assist with all leasing responsibilities as needed.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.