Senior Learning Lead — Product & Design

JPMorgan Chase; Columbus (OH); On-site; USD 95,000 - 135,000; Full time

Job summary

JPMorgan Chase is seeking a Learning Lead III in Columbus, OH, to shape product management and product design capabilities across the organization. Build and deliver learning experiences that translate complex business needs into practical programs, resources, and journeys.

You will coordinate stakeholders, drive content from concept through launch, and continually improve offerings with learner feedback and performance data. Strong collaboration with Leaders is essential.

Qualifications

• 5+ years in Learning and Development or related field.
• Design and deliver learning experiences for professionals.
• Strong facilitation, presentation, and project management skills.
• Ability to turn complex topics into clear learning content.

Responsibilities

• Execute product and design learning programs aligned with capability priorities.
• Manage workshops, learning journeys, cohorts, and events end-to-end.
• Develop facilitator guides, presentations, activities, and learner communications.
• Translate product management and design topics into practical learning content.
• Facilitate virtual and in-person sessions with hands-on practice and peer learning.
• Coordinate with Product, Design, Technology, Learning SMEs for content reviews.
• Maintain delivery plans, timelines, and status updates; identify risks.
• Support learning campaigns, office hours, communities of practice, and events.
• Use generative AI tools to improve content development and learner practice.
• Track participation and feedback to drive program improvements.

Skills

Learning & Dev

Experience design

Facilitation

Content translation

Program management

Stakeholder coordination

Product dev knowledge

Learner feedback data

Job description

JPMorgan Chase is seeking a Learning Lead III in Columbus, OH, to shape product management and product design capabilities across the organization. Build and deliver learning experiences that translate complex business needs into practical programs, resources, and journeys.

You will coordinate stakeholders, drive content from concept through launch, and continually improve offerings with learner feedback and performance data. Strong collaboration with Leaders is essential.