Senior Learning Experience Architect for SaaS

OneTrust; Florida; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible PTO

Equity RSUs

14+ weeks of paid parental leave

Career development opportunities

Job summary

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This senior IC will set the standard for quality, speed, and scalability while translating complex functionality into outcomes‑driven learning.

You will collaborate with product SMEs and education leaders to deliver modular content, enforce WCAG standards, and leverage AI tools to accelerate development and adoption globally.

Qualifications

• Bachelor degree in Instructional Design or Education or similar.
• 7+ years in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release-driven environments, or technical platforms
• Experience in Addie, Backward, and Agile design.
• Proven success delivering rapid eLearning in high-volume, release-driven environments
• Deep experience converting instructor-led and technical content into effective self-directed learning
• Strong design judgment and the ability to act as a design authority, not just a content producer
• Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
• Hands-on experience producing video content using tools such as Camtasia, Snagit, or similar
• Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
• Working knowledge of accessibility standards (WCAG) and inclusive design principles
• Experience using AI to improve development velocity, quality, and scalability
• Strong collaboration and communication skills across cross-functional teams

Responsibilities

• Architect and deliver rapid, release-synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
• Convert ILT/VILT and SME-led content into high-quality, self-directed digital learning that scales globally
• Design and maintain net-new, release-maintenance, and delta-training modules that clearly communicate what changed, why it matters, and how to apply it
• Build microlearning (≤15 minutes)
• Create high-quality demo and how-to videos with AI audio, that teach real workflows, use cases, and best practices
• Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
• Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome-driven learning
• Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
• Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
• Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands-on guidance for complex initiatives
• Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time-to-value

Skills

Learning design

eLearning

Instructional design

SaaS

Agile design

Video production

Articulate Rise

WCAG accessibility

AI in design

Project management

Education

Bachelor degree in Instructional Design

Tools

Articulate Rise

Articulate Storyline

Camtasia

Snagit

Job description

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This senior IC will set the standard for quality, speed, and scalability while translating complex functionality into outcomes‑driven learning.

You will collaborate with product SMEs and education leaders to deliver modular content, enforce WCAG standards, and leverage AI tools to accelerate development and adoption globally.