Principal Learning Experience Architect for SaaS & AI

OneTrust; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible PTO

Career development opportunities

Job summary

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This senior individual contributor role sets the standard for quality, speed, and scalability.

You will lead as the studio’s design authority, building flagship eLearning, converting instructor‑led content into scalable self‑directed experiences, and creating reusable patterns for fast, consistent product education aligned with releases.

Qualifications

• Bachelor degree in instructional design or related field.
• 7+ years in instructional design or rapid eLearning, preferably SaaS/enterprise.
• Experience converting ILT/VILT content into self-directed learning.
• Strong design judgment and ability to act as a design authority.
• Strong project management skills coordinating with SMEs and tight release timelines.
• Hands-on video content production with Camtasia/Snagit.
• Proficiency with Articulate Rise and working knowledge of Storyline.
• Knowledge of WCAG accessibility and inclusive design principles.
• Experience using AI to improve velocity, quality, and scalability.
• Excellent collaboration and cross-functional communication.

Responsibilities

• Architect and deliver rapid, release-synchronous eLearning for technical SaaS products using Rise.
• Convert ILT/VILT and SME content into scalable digital learning.
• Design and maintain training modules that communicate changes and impact.
• Build microlearning units (≤15 minutes).
• Create high-quality demo and how-to videos with AI audio showing workflows and best practices.
• Develop reusable templates, patterns, and standards for consistency and speed.
• Collaborate with product SMEs, trainers, and education leaders to translate complex functionality into outcomes.
• Apply WCAG accessibility and inclusive design practices.
• Leverage AI tools to accelerate development and ensure terminology consistency.
• Mentor other designers and provide hands-on guidance on complex initiatives.
• Use learner feedback to identify stumbling points and improve adoption and time-to-value.

Skills

Instructional design

SaaS learning design

Addie design

Agile design

Content conversion

Design authority

Project management

Video production

Articulate Rise

Articulate Storyline

WCAG accessibility

AI in learning

Collaboration

Education

Bachelor degree in Instructional Design or Education or similar

Tools

Camtasia

Snagit

Articulate Rise

Articulate Storyline

Job description

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This senior individual contributor role sets the standard for quality, speed, and scalability.

You will lead as the studio’s design authority, building flagship eLearning, converting instructor‑led content into scalable self‑directed experiences, and creating reusable patterns for fast, consistent product education aligned with releases.