Principal Learning Experience Designer

OneTrust; Florida; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible PTO

Equity RSUs

14+ weeks of paid parental leave

Career development opportunities

Job summary

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This senior IC will set the standard for quality, speed, and scalability while translating complex functionality into outcomes‑driven learning.

You will collaborate with product SMEs and education leaders to deliver modular content, enforce WCAG standards, and leverage AI tools to accelerate development and adoption globally.

Qualifications

• Bachelor degree in Instructional Design or Education or similar.
• 7+ years in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release-driven environments, or technical platforms
• Experience in Addie, Backward, and Agile design.
• Proven success delivering rapid eLearning in high-volume, release-driven environments
• Deep experience converting instructor-led and technical content into effective self-directed learning
• Strong design judgment and the ability to act as a design authority, not just a content producer
• Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
• Hands-on experience producing video content using tools such as Camtasia, Snagit, or similar
• Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
• Working knowledge of accessibility standards (WCAG) and inclusive design principles
• Experience using AI to improve development velocity, quality, and scalability
• Strong collaboration and communication skills across cross-functional teams

Responsibilities

• Architect and deliver rapid, release-synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
• Convert ILT/VILT and SME-led content into high-quality, self-directed digital learning that scales globally
• Design and maintain net-new, release-maintenance, and delta-training modules that clearly communicate what changed, why it matters, and how to apply it
• Build microlearning (≤15 minutes)
• Create high-quality demo and how-to videos with AI audio, that teach real workflows, use cases, and best practices
• Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
• Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome-driven learning
• Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
• Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
• Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands-on guidance for complex initiatives
• Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time-to-value

Skills

Learning design

eLearning

Instructional design

SaaS

Agile design

Video production

Articulate Rise

WCAG accessibility

AI in design

Project management

Education

Bachelor degree in Instructional Design

Tools

Articulate Rise

Articulate Storyline

Camtasia

Snagit

Job description

Strength in Trust

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

Role Mission:

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This is a senior‑level individual contributor role for a proven learning architect who thrives in fast‑moving environments and sets the standard for quality, speed, and scalability.

In this role, you will be the studio’s learning design authority and quality multiplier, building flagship eLearning, converting instructor‑led content into scalable self‑directed experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with hands‑on execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust’s platform.

Principal Learning Experience Designer

What You’ll Do

• Architect and deliver rapid, release‑synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
• Convert ILT/VILT and SME‑led content into high‑quality, self‑directed digital learning that scales globally
• Design and maintain net‑new, release‑maintenance, and delta‑training modules that clearly communicate what changed, why it matters, and how to apply it
• Build microlearning (≤15 minutes)
• Create high‑quality demo and how‑to videos with AI audio, that teach real workflows, use cases, and best practices
• Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
• Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome‑driven learning
• Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
• Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
• Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands‑on guidance for complex initiatives
• Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time‑to‑value

What You Bring

• Bachelor degree in Instructional Design or Education or similar.
• 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release‑driven environments, or technical platforms
• Experience in Addie, Backward, and Agile design.
• Proven success delivering rapid eLearning in high‑volume, release‑driven environments
• Deep experience converting instructor‑led and technical content into effective self‑directed learning
• Strong design judgment and the ability to act as a design authority, not just a content producer
• Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
• Hands‑on experience producing video content using tools such as Camtasia, Snagit, or similar
• Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
• Working knowledge of accessibility standards (WCAG) and inclusive design principles
• Experience using AI to improve development velocity, quality, and scalability
• Strong collaboration and communication skills across cross‑functional teams

Extra Awesome:

• IAPP Certifications (any)
• OneTrust Professional Certification and/or Expert Certifications
• ATD, Training Institute or similar industry certification
• Articulate AI Certification or similar
• AI Certification(s)

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$90,000 — $120,000 USD

Where we Work

We are embracing an office‑first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company‑paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.