Senior Learning & Development Specialist

FirstEnergy Corp; Harrisburg (Dauphin County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay compensation

Pension plan

401(k) with matching

Medical, prescription, dental, vision,

Life insurance

Tuition reimbursement

Job summary

FirstEnergy Corp is hiring an instructional designer to partner with HR and business units to design and deliver effective learning solutions. The role focuses on applying ADDIE and adult learning principles, developing materials, and supporting LMS activities across instructor-led, virtual, and web-based formats.

The position emphasizes collaboration, project coordination, and staying current with accessibility standards and emerging learning technologies, with on-site work in Harrisburg, PA.

Qualifications

• Bachelor's degree as listed or seven years' relevant work experience in lieu
• Knowledge of ADDIE, instructional design methodologies, and adult learning principles
• Experience designing, delivering instructor-led, virtual, blended, and web-based learning
• Experience with training technologies including eLearning authoring tools, virtual platforms, and video production
• Experience supporting LMS activities (testing, reporting, tracking, troubleshooting)
• Strong written, verbal, and visual communication; translate complex info for learners
• Strong organizational and project coordination skills in fast-paced environments
• Familiarity with accessibility standards and inclusive learning design
• Experience analyzing LMS reports, surveys, completion data, and learning metrics
• Experience creating and maintaining SOPs, job aids, system guides, governance docs
• Experience supporting compliance training, audit readiness, and governance practices
• Interest in emerging learning tech, AI, learning analytics, VR/AR, and continuous improvement

Responsibilities

• Partner with HR, leadership, and business units to assess training needs and recommend solutions
• Design and develop instructional materials (lesson plans, guides, job aids, assessments, e-learning modules)
• Apply adult learning principles to create engaging, measurable experiences
• Support LMS administration: setup, testing, tracking, reporting, maintenance
• Coordinate training logistics and attendance tracking
• Conduct QA reviews to ensure accuracy and accessibility
• Maintain and update SharePoint sites and learning tech resources
• Analyze LMS data and learner feedback to improve training effectiveness
• Support LMS governance: access control, data integrity, audit readiness
• Lead enterprise projects on employee development and learning technology adoption
• Develop and deliver executive/ stakeholder presentations on complex topics
• Stay current on learning trends and accessibility best practices
• Travel as needed

Skills

Instructional design

ADDIE model

Adult learning principles

Facilitation

Project coordination

Communication skills

Independent & collaborative work

Accessibility design

Data-informed decisions

Education

Bachelor's degree in Learning/Instructional Design/Education/HR or related

Tools

Articulate Storyline

Articulate Rise

Camtasia

Vyond

Adobe Creative Suite

Microsoft Teams

SharePoint

Job description

FirstEnergy Corp is hiring an instructional designer to partner with HR and business units to design and deliver effective learning solutions. The role focuses on applying ADDIE and adult learning principles, developing materials, and supporting LMS activities across instructor-led, virtual, and web-based formats.

The position emphasizes collaboration, project coordination, and staying current with accessibility standards and emerging learning technologies, with on-site work in Harrisburg, PA.