Senior Leadership Technical Program Manager – CX & Global Infra

Google Inc.; Kirkland (WA); On-site; USD 240,000 - 333,000; Full time

Benefits offered by this job

Health, dental, vision, life, disable/

Job summary

Google Inc. in the United States seeks a Senior Leadership Technical Program Manager for the Customer Experience within the Global Infrastructure group. You will own outcomes, lead cross-functional programs, and influence stakeholders while guiding complex engineering initiatives.

This role bridges business strategy and technical execution, mentoring a CXO team and driving scalable, reliable infrastructure solutions that deliver measurable value to customers.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience in program management.
• 7 years of experience in leadership roles with/without direct reports.
• Experience working with infrastructure management.
• Experience leading programs across multiple organizations.

Responsibilities

• Lead, mentor, and develop a high-performing CXO team focused on delivering maximum value and aligning execution with customer priorities.
• Act as a strategic advocate for customers' technical and business needs driving cost reductions, performance improvements, and engaging advantages while serving as the primary escalation partner within Google Global Infrastructure (GGI).
• Lead and influence cross-functional programs across GGI teams to optimize the Google business experience, manage deliverables, and align stakeholder expectations across all levels.
• Drive the execution of infrastructure deployments to meet Google’s demand, establishing reliable cadences for program reviews, resource stewardship, and executive communication.

Education

Bachelor's degree in a technical field

Job description

Google Inc. in the United States seeks a Senior Leadership Technical Program Manager for the Customer Experience within the Global Infrastructure group. You will own outcomes, lead cross-functional programs, and influence stakeholders while guiding complex engineering initiatives.

This role bridges business strategy and technical execution, mentoring a CXO team and driving scalable, reliable infrastructure solutions that deliver measurable value to customers.