Senior Lead SRE: AI-Driven Reliability & Observability

JPMorgan Chase & Co.; Plano (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Senior Lead Site Reliability Engineer to define non-functional requirements and availability targets for services across the Payments Technology team.

You will ensure NFRs are reflected in design and testing, and set service level indicators and objectives with stakeholders for production readiness. The role emphasizes AI-enabled reliability practices, incident analysis, and governance across SDLC while mentoring engineers and driving adoption of reliable, secure

Qualifications

• Formal training or certification in site reliability engineering.
• 5+ years of applied SRE experience.
• Advanced knowledge of observability, SLOs, alerting, and telemetry collection.
• Experience using enterprise AI capabilities to improve reliability workflows.
• Ability to set team practices for safe AI usage with governance and auditability.

Responsibilities

• Creates and delivers high quality designs, roadmaps, and program charters alongside the engineering team.
• Mentors technologists, acts as culture carrier and SRE adoption champion.
• Collaborates on observability and reliability designs for robust systems with minimal toil.
• Leads AI-assisted reliability workflows with traceability and security controls.

Skills

SRE principles

Observability

AI for reliability

Incident management

Job description

JPMorgan Chase & Co. seeks a Senior Lead Site Reliability Engineer to define non-functional requirements and availability targets for services across the Payments Technology team.

You will ensure NFRs are reflected in design and testing, and set service level indicators and objectives with stakeholders for production readiness. The role emphasizes AI-enabled reliability practices, incident analysis, and governance across SDLC while mentoring engineers and driving adoption of reliable, secure