Senior/Lead ServiceNow Test Engineer

TEKsystems; Fort Meade (MD); Hybrid; USD 96,000 - 110,000; Full time

Job summary

TEKsystems seeks a ServiceNow Test Engineer for a contract role on Fort Meade, MD. The candidate will verify and validate changes to the ServiceNow platform in an Agile environment, developing robust test approaches and automation using ATFs, and ensuring ITIL-aligned processes such as Incident, Change and Service Catalog are properly implemented. A Secret clearance is required on start date.

Qualifications

• US Citizenship required.
• Active security certification meeting DoD 8570 IAT II or higher (Security+).
• Active DoD Secret clearance.
• Must be able to commute to Fort Meade, MD for on-site work.
• Bachelor's degree with 4-8 years or Master's with 2-6 years of relevant experience.
• Test data management and testing automation.
• Experience with DevOps, CI tools and source control.
• Experience with Agile development and testing.
• Ability to work on a multidisciplinary team.

Responsibilities

• Verify quality software using Agile Scrum development and test practices.
• Analyze capability requirements and coordinate with technical lead to ensure verifiable implementations.
• Create automation tests using ServiceNow ATFs.
• Define test acceptance criteria from user stories.
• Test ServiceNow capabilities described in sprint plans.
• Support test manager with test procedure development and execution.
• Participate in sprint reviews and planning sessions.
• Translate functional requirements into test cases.
• Perform regression testing across full OT scenarios for delivered builds.
• Prepare detailed test reports highlighting anomalies and configuration changes.
• Support software configuration management and interface requirements.
• Develop detailed test plans and test data with acceptance criteria.
• Assist in customer demonstrations, data prep and UAT activities.
• Record testing updates and defects in Jira.

Skills

Test automation

Agile Scrum

DevOps

CI/CD

Source control

Security+

DoD 8570 IAT II

Multidisciplinary teamwork

Education

Bachelor's degree with 4-8 years of relevant experience

Master's degree with 2-6 years of relevant experience

Tools

ServiceNow ATFs

Jira

Confluence

Job description

Description

The Digital Modernization Sector has a career opportunity for a ServiceNow Test Engineer contract in the DOD space. Candidate must be able to be on site at Fort Meade, MD. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification.

The Test Engineer is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and modern test techniques and processes. The Test Engineer will perform validations of configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand and confirm the delivery of the digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules.

Primary Responsibilities

• Work with the team to ensure delivery of quality software using Agile Scrum development and test practices.
• Analyze capability requirements and collaborate with the technical lead and test manager to ensure verifiable implementations.
• Create automation tests utilizing the ServiceNows Automation Test Framework (ATFs)
• Support identifying the testable acceptance criteria in user stories.
• Test ServiceNow capabilities developed as part of user stories defined in the sprint plan.
• Support the independent test manager with development and execution of test procedures.
• Participate in sprint reviews to address testing results.
• Participate in sprint planning sessions.
• Translating and interpreting functional requirements into test cases.
• Perform regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customer.
• Prepare test report summarizing test results including anomalies, systems errors, and configuration changes.
• Support the software configuration management process and understand software components and their interface requirements.
• Develop detailed test plans, test data, and define test acceptance criteria.
• Support customer demonstration, data prep and UAT activities.
• Use the Atlassian Jira tool to document and maintain all testing updates and creation of defects.
• Assist in maintaining the validation portion of the requirements traceability for software systems (RVTM).

Basic Qualifications

• Requires a US Citizenship.
• Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+)
• Must hold an active DoD Secret clearance.
• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support
• Bachelors Degree with 4 8 years of relevant experience or masters with 2-6 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.
• Test data management and testing automation.
• Experience with DevOps, continuous integration tools and source control tools.
• Experience with agile development and testing methodologies.
• The ability to work on a multidisciplinary team.

Preferred Qualifications

• Possesses 1-2 years experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform.
• Prior knowledge and experience with ServiceNows ATFs
• ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Script Includes, Custom applications, Orchestration, Workflows, Service Catalog.
• Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions.
• Understanding of ITIL foundation or ITIL certified
• AWS cloud certifications
• Knowledge of Agile development methodologies.
• Knowledge of Jira and Confluence.

Additional Skills & Qualifications

• Active security clearance or ability to obtain a security clearance "preference given to candidates who already have a clearance". This candidate needs to have a high level of professionalism as they will be working on an Active Military Base.

Job Type & Location

This is a Contract position based out of Fort Meade, MD.

Pay And Benefits

• The pay range for this position is $70.00 - $80.00/hr.
• Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 22, 2026.

Workplace Type

This is a hybrid position in Fort Meade,MD.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.