Senior Lead Resource Planning & Project Controls (Remote)

Lumen; Austin (TX); Remote; USD 116,000 - 155,000; Full time

Job summary

Lumen is seeking a Senior Lead Project Controls Specialist to shape resource planning and Opex governance for Custom Networks and CN Shared Resources. You will develop data-driven models linking demand with workforce supply and delivery capacity.

You will work with project controls, program management, operations, engineering, finance, product resources, and leaders to identify capacity gaps, vacancies, and risks, translating outputs into actionable recommendations.

Qualifications

• Bachelor’s degree in Engineering, Business, Operations, Analytics, or a related field.
• Eight or more years of experience in project controls, resource planning, workforce planning, Opex management, portfolio governance, or related discipline.
• Demonstrated experience building resource models, capacity plans, workload forecasts, planning dashboards, and scenario analyses.
• Strong understanding of project delivery environments, governance routines, planning assumptions, and cross-functional dependencies.
• Advanced proficiency in Excel and Power BI, including the ability to build clear, scalable, and maintainable models and reporting views.
• Experience preparing executive-level updates, decision materials, and actionable recommendations.
• Strong analytical, problem-solving, communication, facilitation, organization, and stakeholder-management skills.
• Demonstrated ability to influence without direct authority and drive alignment across teams in an ambiguous, rapidly changing environment.
• Experience in telecommunications, technology, network deployment, infrastructure, or large capital programs.
• Experience supporting large, matrixed organizations composed of employees, contractors, and cross-functional delivery teams.
• Knowledge of project controls, portfolio management, capacity planning, workforce analytics, and resource governance.
• Experience with planning or reporting platforms such as SAP, Planview, Clarity, Anaplan, Adaptive Planning, or comparable tools.
• Project Management Professional, project controls, analytics, or a related professional certification.

Responsibilities

• Lead short-, medium-, and long-term resource planning across project teams and business functions.
• Build and maintain resource supply-and-demand models reflecting workloads, priorities, vacancies, contractor needs, skills, and capacity constraints.
• Develop scenario-planning frameworks, dashboards, and reporting views that provide visibility into resource demand, utilization, contractor mix, vacancies, and planning risks.
• Identify resource gaps, skill constraints, and capacity risks, and recommend practical options that support business and delivery commitments.
• Partner with leaders to align resource plans with project schedules, annual planning cycles, operational expenditure assumptions, and changing priorities.
• Facilitate cross-functional planning and governance sessions to validate assumptions, evaluate risks, review priorities and establish mitigation actions.
• Translate complex data and modelling outputs into concise, action-oriented recommendations and decision materials for senior leaders.
• Improve planning standards, data quality, reporting cadence, governance routines, and forecast reliability.
• Develop and maintain deployment-driven revenue realization schedules month-over-month that translate field deployment milestones, and delivery sequencing into timing assumptions for business planning and forecasting to share with Leadership teams, Finance, Product.

Skills

Resource modeling

Capacity planning

Workforce planning

Opex management

Portfolio governance

Analytical thinking

Problem-solving

Communication

Facilitation

Organization

Stakeholder management

Leadership

Education

Bachelor’s degree in Engineering, Business, Operations, Analytics, or related field

Tools

Excel

Power BI

SAP

Planview

Clarity

Anaplan

Adaptive Planning

Job description

Lumen is seeking a Senior Lead Project Controls Specialist to shape resource planning and Opex governance for Custom Networks and CN Shared Resources. You will develop data-driven models linking demand with workforce supply and delivery capacity.

You will work with project controls, program management, operations, engineering, finance, product resources, and leaders to identify capacity gaps, vacancies, and risks, translating outputs into actionable recommendations.