Senior Lead Project Controls (Remote) – Resource Planning

Lumen; Frankfort (KY); Remote; USD 106,000 - 141,000; Full time

Job summary

Lumen is seeking a Senior Lead Project Controls Specialist to shape resource planning and Opex governance for Custom Networks and CN Shared Resources. You will build data-driven models linking demand, workforce supply, and delivery capacity across a highly visible, cross-functional environment.

In this role you will partner with project controls, operations, engineering, finance, and business leaders to identify capacity gaps, vacancies, and risks, providing actionable recommendations to

Qualifications

• Bachelor’s degree in Engineering, Business, Operations, Analytics, or a related field.
• Eight or more years of experience in project controls, resource planning, workforce planning, Opex management, portfolio governance, or related discipline.
• Demonstrated experience building resource models, capacity plans, workload forecasts, planning dashboards, and scenario analyses.
• Strong understanding of project delivery environments, governance routines, planning assumptions, and cross-functional dependencies.
• Advanced proficiency in Excel and Power BI, including building clear, scalable models and reporting views.
• Experience preparing executive-level updates, decision materials, and action-oriented recommendations.
• Strong analytical, problem-solving, communication, facilitation, organization, and stakeholder-management skills.
• Demonstrated ability to influence without direct authority and drive alignment across teams in an ambiguous environment.
• Experience in telecommunications, technology, network deployment, infrastructure, or large capital programs.
• Experience supporting large, matrixed organizations with employees, contractors, and cross-functional teams.
• Knowledge of project controls, portfolio management, capacity planning, workforce analytics, and resource governance.
• Experience with planning/reporting platforms such as SAP, Planview, Clarity, Anaplan, Adaptive Planning, or comparable tools.
• Project Management Professional, project controls, analytics, or related certification.

Responsibilities

• Lead short-, medium-, and long-term resource planning across project teams and business functions.
• Build and maintain resource supply-and-demand models reflecting workloads, priorities, vacancies, contractor needs, skills, and capacity constraints.
• Develop scenario-planning frameworks, dashboards, and reporting views for resource demand, utilization, contractor mix, vacancies, and risks.
• Identify resource gaps, skill constraints, and capacity risks, and recommend practical options to support commitments.
• Partner with leaders to align resource plans with project schedules, annual planning cycles, and changing priorities.
• Facilitate cross-functional planning and governance sessions to validate assumptions, evaluate risks, and establish mitigations.
• Translate data and modelling outputs into concise, action-oriented recommendations for senior leaders.
• Improve planning standards, data quality, reporting cadence, governance, and forecast reliability.
• Develop deployment-driven revenue realization schedules that translate milestones into timing for business planning.

Skills

Excel

Power BI

Analytical thinking

Communication

Facilitation

Stakeholder management

Education

Bachelor’s degree in Engineering, Business, Operations, Analytics, or related field

Tools

SAP

Planview

Clarity

Anaplan

Adaptive Planning

Job description

Lumen is seeking a Senior Lead Project Controls Specialist to shape resource planning and Opex governance for Custom Networks and CN Shared Resources. You will build data-driven models linking demand, workforce supply, and delivery capacity across a highly visible, cross-functional environment.

In this role you will partner with project controls, operations, engineering, finance, and business leaders to identify capacity gaps, vacancies, and risks, providing actionable recommendations to