Senior Lead Engineer - Secure Web Gateway & Proxy Infrastructure

Testing Site - JPMC; Plano (TX); On-site; USD 138,000 - 216,000; Full time

Job summary

JPMorganChase seeks a Sr Lead Infrastructure Engineer in Plano, TX, to lead ECIS - Egress proxy and security initiatives. You will design and deploy scalable solutions, mentor teammates, and work across IT and business teams to meet demanding security needs.

Responsibilities include advanced proxy troubleshooting, documentation, and guiding changes while ensuring alignment with organizational goals in a 24x7 on-call environment.

Qualifications

• 7+ years of hands-on experience with Broadcom (Bluecoat) proxy devices and related security products.
• Experience with SaaS Secure Gateway vendors such as Zscaler or Netskope.
• Ability to design, test and deploy proxy-based security solutions.
• Strong understanding of network security concepts and protocols.
• Experience with REST APIs and container-based deployments.

Responsibilities

• Client and stakeholder management including consultations and expectation management.
• Contribute to process improvements and maintain runbooks/documentation to engineering standards.
• Provide advanced troubleshooting and support for proxy issues.
• Collaborate with IT and business teams to align proxy solutions with goals.
• Contribute to change management with standardized templates; mentor team members.

Skills

Proxy/Security strategy

Scripting (Python/Ansible)

REST API

Networking fundamentals

Documentation/runbooks

Leadership/mentorship

Off-hours/on-call

Collaboration across teams

Cloud-style deployment

Education

Bachelor's degree

Tools

Broadcom Proxy SG

Secure Web Gateway (ISG)

Symantec CAS

Symantec Management Center (SMC)

Zscaler/Netskope

Job description

Job Information

• Job Identification 210703413
• Job Category Infrastructure Engineering
• Business Unit Corporate Sector
• Posting Date 03/25/2026, 01:22 PM
• Locations 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• Job Schedule Full time
• Job Shift Day
• Base Pay/Salary Jersey City,NJ $137,940.00-$216,000.00; San Francisco,CA $137,940.00-$216,000.00

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Job Description

Our IP group is a team rewarded with innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient and secure operating environment where you—and the products you deliver—will enable various JPMorganChase businesses.

As a member of our ECIS - Egress, you will dive into creating innovative solutions that advance businesses and careers. You will join an inspiring and curious team of technologists dedicated to developing and deploying large scale infrastructure solutions that support JPMorganChase’s diverse and critical businesses. You will be using the latest technologies, data management, and security practices. Critical thinking, clear communication, and collaboration are key to successful product delivery.

The ECIS is responsible for various business enabling product offerings including load balancing, web application firewalls, distributed denial of service protections, web proxy services, and all Internet routing presence for JPMorgan Chase globally. The team provides design, engineering, onboarding, and maintenance of services supporting new deployments, network refreshes, product lifecycle, audit & compliance, and customer/business facing demand for JPMorganChase globally.

A Sr Lead Infrastructure Engineer within the Egress team will have the following responsibilities

• Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
• Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
• Provide advanced troubleshooting and support for Proxy issues
• Collaborate with other IT & business teams to align proxy solutions with organizational goals
• Contribute to change management process improvement by building standardized change implementation templates
• Provide technical guidance and mentorship to team members

Technical Skills

• 7+ years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC)
• Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc.
• Ability to build, test and deploy proxy-based security solutions
• Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation
• Good understanding of REST API and container-based deployment models
• Understanding of version and revision control practices and procedures
• Proficient in use of SEIM tools for investigate purposes
• Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks.
• Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls
• Flexible to work off hours and weekends in 24x7 on-call rotation

Preferred Skills

• Self-Starter who can take initiative and has the ability to work independently and collaboratively
• Organized and able to follow JPMC processes designed to minimize risk to the environment
• Must have strong communications skills – both written and verbal
• Strong critical thinking and problem solving skills
• Strong work ethic with a results oriented mindset
• Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
• Demonstrated leadership and collaboration skills in a large enterprise environment

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.