Sr Director of Infra Engineering- Proxy/Secure Edge (SSE)

Testing Site - JPMC; Plano (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorganChase is seeking a Senior Director of Infrastructure Engineering within the Network Product Line to direct strategy for the Broadcom/Bluecoat proxy estate and to deliver an internally hosted SSE platform at global scale. You will own client-facing web security controls, partner with Cybersecurity and Enterprise teams, and champion CX/DX while meeting regulatory standards.

You’ll lead multi-region, high-impact initiatives, guide staffing and budgets, and mentor senior engineers to ensure

Qualifications

• 12+ years in network/security engineering with leadership of large distributed teams.
• Deep expertise with Broadcom/Bluecoat stack (ProxySG/CAS/SMC) and SSE-aligned security controls.
• Proven track record building/operating enterprise-scale SSE services (SWG, ZTNA, CASB, DLP integrations).
• Strong automation background (Python; Terraform/Ansible) and telemetry integration (Grafana/Datadog).
• Hands-on AWS networking/security for proxy workloads; multi-region resiliency and large-scale deployments.

Responsibilities

• Lead end-to-end strategy for engineering and operations of the proxy estate.
• Architect and deliver internally hosted SSE platform at global scale.
• Own client-facing web security controls and egress architecture; partner with key stakeholders.
• Drive CX/DX improvements and ensure regulatory, risk, and resiliency requirements are met.
• Mentor engineers, manage staffing, budgets, and promote inclusive culture.

Skills

Broadcom/Bluecoat expertise

SSE platforms

Automation

AWS networking

People leadership

Budget management

Grafana

Datadog

SIEM

Ticketing systems

Tools

Grafana

Datadog

SIEM

Ticketing systems

Job description

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together.

As a Senior Director of Infrastructure Engineering at JPMorganChase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale. You will serve as the accountable owner for client-facing web security controls and enterprise egress architecture, partnering with senior stakeholders across Network Services, Cybersecurity, Employee Platforms and other lines of business. You will help champion customer and developer experience (CX/DX), clear guidance, and fast time-to-value- while meeting regulatory, risk, and resiliency requirements.

Job responsibilities

• Manages multiple technical areas and collaborates on technology projects across different technical domains
• Promotes and champions the development of technological methods, techniques, and various analytical approaches across the infrastructure engineering domain
• Ensures technical compliance, risk, and security, is adopted and that service level agreements and solution scalability needs are met
• Manages multiple stakeholders and complex projects consisting of large teams
• Applies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of infrastructure engineering areas by communicating, managing, and implementing strategic and operational plans
• Develops and executes the function's objectives with accountability for outcomes
• Be responsible for staffing, budget and relevant profit and loss
• Mentors and coaches junior engineers and technologists
• Champions the firm’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• 12+ years in network/security engineering; 5+ years leading large, distributed engineering teams and mission-critical platforms (30+ staff).
• Deep expertise with Broadcom/Bluecoat stack (ProxySG/CAS/SMC), PAC files, ICAP/DLP, TLS 1.3 decryption, Kerberos/SPNEGO, and header-injection patterns.
• Proven record building/operating SSE-aligned services (SWG, ZTNA, CASB, DLP integrations) at enterprise scale with measurable CX/DX improvements.
• Strong automation background (Python; Terraform/Ansible; policy-as-code) and telemetry integration (synthetic monitoring, real-user metrics, Grafana/Datadog), SIEM, and ticketing.
• Hands-on experience with multi-region resiliency, global load balancing, egress segmentation, and change governance.
• Demonstrated AWS networking/security expertise for proxy workloads (VPC/TGW/PrivateLink/NLB/Route53, Direct Connect, IAM/KMS, CloudWatch/VPC Flow Logs); experience building developer-friendly, self-service cloud services.
• Experience managing and developing large cross-functional teams within the infrastructure engineering discipline
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessments
• Extensive experience hiring, developing, and recognizing talent
• Experience managing and developing budgets

Preferred qualifications, capabilities, and skills

• Experience with one or more next-gen firewall/SSE vendors: Palo Alto Networks (PAN-OS, Prisma Access), Fortinet (FortiGate/FortiManager), Zscaler (ZIA/ZPA), Netskope (SWG/ZTNA/CASB).
• Prior ownership of a global proxy estate or SSE platform in a complex, regulated financial institution.
• F5 GTM/LTM integration, secure egress patterns, and performance optimization (on-prem and cloud).
• AWS certification (Solutions Architect or Network Specialty) and security certifications (e.g., CISSP, CCSP) are a plus.