Sr. Lead Infrastructure Engineer

Testing Site - JPMC; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase is seeking a Sr. Lead Infrastructure Engineer to strengthen our Corporate Sector – Enterprise Technology - Egress team in Plano, TX. You will lead complex proxy and security initiatives across a large enterprise, mentor teammates, and drive engineering standards.

You will design, deploy, and support proxy-based solutions, leverage SIEM tooling, REST APIs, and containerized deployments while coordinating with IT and business teams to fulfill strategic goals.

Qualifications

• Formal training or certification on infrastructure concepts and 5+ years of applied experience.
• Hands-on experience with Broadcom/Bluecoat proxy devices (Proxy SG, Secure Web Gateway, CAS, SMC).
• Experience with SaaS Secure Gateway vendors e.g. Zscaler, Netskope, etc.
• Ability to build, test and deploy proxy-based security solutions.
• Strong understanding of network security concepts and HTTP/HTTPS protocols.

Responsibilities

• Client and Stakeholder management including consultations and expectation management.
• Update and create documentation and runbooks to engineering standards.
• Provide advanced troubleshooting for Proxy issues.
• Collaborate with IT & business teams to align proxy solutions with goals.
• Contribute to change management by building standardized templates.
• Provide technical guidance and mentorship to team members.

Skills

Infrastructure engineering

Broadcom/Bluecoat proxy devices

REST API

Container deployment

Python scripting

Ansible playbooks

Networking fundamentals

SIEM tools

Education

Infrastructure certification

Tools

Broadcom Bluecoat

Proxy SG

Secure Web Gateway

Zscaler

Netskope

Symantec CAS

Symantec Management Center

Job description

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Sr. Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Sector – Enterprise Technology - Egress, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities:

• Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
• Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
• Provide advanced troubleshooting and support for Proxy issues
• Collaborate with other IT & business teams to align proxy solutions with organizational goals
• Contribute to change management process improvement by building standardized change implementation templates
• Provide technical guidance and mentorship to team members

Required qualifications, capabilities, and skills:

• Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
• Hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC).
• Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc
• Ability to build, test and deploy proxy-based security solutions
• Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation
• Good understanding of REST API and container-based deployment models.
• Understanding of version and revision control practices and procedures.
• Proficient in use of SEIM tools for investigate purposes
• Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks.
• Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.
• Flexible to work off hours and weekends in 24x7 on-call rotation.

Preferred Qualifications, Skills, and Capabilities:

• Self-Starter who can take initiative and has the ability to work independently and collaboratively
• Demonstrated leadership and collaboration skills in a large enterprise environment
• Strong critical thinking and problem solving skills
• Strong work ethic with a results oriented mindset
• Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery