Senior Large-Loss Property Field Adjuster - Oregon

American Family Insurance; Redmond (OR); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) contribution

Pension plan

Annual incentive

9 paid holidays

Paid time off (23 days)

Job summary

American Family Insurance in Oregon is seeking a lead-level property claims professional for field-based work, with a focus on complex homeowner claims. The role reports to a Large Loss Senior Manager and requires extensive travel in the state. A fleet vehicle is provided, and relocation support is offered for eligible candidates.

The position emphasizes independent decision-making, customer-focused service, and mentorship for junior adjusters, with potential office engagement as needed.

Qualifications

• 5+ years’ experience handling field property personal lines claims.
• Advanced Xactimate experience required.
• Prefer someone who has handled claims over $50,000.

Responsibilities

• Investigates origin and cause of high exposure claims and checks prior claims.
• Participates in High Damage Reviews to address coverage issues.
• Handles both 1st party and 3rd party claims under multiple policy types.
• Conducts on-site inspections, evaluates damages, and negotiates with insureds and attorneys.
• Responds to customer inquiries and closes files as needed.
• Interprets policy documents and applies coverages to assigned losses.
• Mentors less experienced adjusters and shares knowledge.

Skills

1st & 3rd party claims

Field property claims

Customer-driven solutions

Advanced Xactimate

Tools

Xactimate

Job description

American Family Insurance in Oregon is seeking a lead-level property claims professional for field-based work, with a focus on complex homeowner claims. The role reports to a Large Loss Senior Manager and requires extensive travel in the state. A fleet vehicle is provided, and relocation support is offered for eligible candidates.

The position emphasizes independent decision-making, customer-focused service, and mentorship for junior adjusters, with potential office engagement as needed.