Senior Large-Loss Property Claims Field Adjuster (Oregon)

American Family Insurance; Portland (OR); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) and pension plan

Paid holidays and PTO

Job summary

American Family Insurance seeks a lead-level field property claims adjuster in Oregon. You will investigate complex homeowner claims, determine liability, secure information, and manage on-site inspections and negotiations.

Travel up to 50% with potential 75% catastrophe travel; report to the Large Loss Senior Manager. The role demands strong knowledge of policies, endorsements, and claim handling, with a focus on customer-driven solutions and mentorship for junior adjusters.

Qualifications

• 5+ years’ experience handling field property personal lines claims.
• Advanced Xactimate experience required.
• Prefer someone who has handled claims over $50,000.

Responsibilities

• Investigates origin and cause of high exposure claims and coordinates with insureds, claimants, and other parties.
• Participates in High Damage Reviews to address coverage issues and exposure.
• Handles both 1st and 3rd party claims under multiple policy types and endorsements.
• Conducts on-site inspections when needed and evaluates damages for negotiations.
• Responds to customer inquiries and closes files as needed.
• Interprets policy coverages and applies them to assigned losses.
• Serves as mentor and subject matter expert for less experienced adjusters.

Skills

1st & 3rd party claims

Customer-driven solutions

Complex claims handling

Policy knowledge

Field investigations

Tools

Xactimate

Job description

American Family Insurance seeks a lead-level field property claims adjuster in Oregon. You will investigate complex homeowner claims, determine liability, secure information, and manage on-site inspections and negotiations.

Travel up to 50% with potential 75% catastrophe travel; report to the Large Loss Senior Manager. The role demands strong knowledge of policies, endorsements, and claim handling, with a focus on customer-driven solutions and mentorship for junior adjusters.