Senior Large Loss Property Field Adjuster (Oregon)

American Family Insurance Agency Staff; Beaverton (OR); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Health benefits

401(k) and pension

Paid time off

Holidays & incentives

Student loan repayment

Paid-family leave

Job summary

AFICS, Inc. (American Family Insurance Claims Services, Inc.) is seeking a lead level field property claims adjuster in Oregon to investigate high exposure homeowner losses, determine liability, inspect sites, and settle claims in the field.

This senior role requires 5+ years of field experience, Advanced Xactimate, and the ability to handle multi-line claims. A relocation option is offered; travel up to 50% with catastrophe travel up to 75% may apply.

Qualifications

• Advanced Xactimate experience required.
• 5 or more years' experience handling field property personal lines claims.
• Prefer someone who has handled claims over $50,000.

Responsibilities

• Investigates origin and cause of high exposure claims and coordinates with insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Participates in High Damage Reviews (HDR) to address coverage issues and exposure. Handles claims on a good faith basis.
• Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
• Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages.
• Makes independent decisions but recognizes when assistance is needed.
• Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
• Serves as a mentor and subject matter expert for less experienced adjusters.

Skills

Xactimate

Field claims

Customer service

Policy knowledge

Job description

AFICS, Inc. (American Family Insurance Claims Services, Inc.) is seeking a lead level field property claims adjuster in Oregon to investigate high exposure homeowner losses, determine liability, inspect sites, and settle claims in the field.

This senior role requires 5+ years of field experience, Advanced Xactimate, and the ability to handle multi-line claims. A relocation option is offered; travel up to 50% with catastrophe travel up to 75% may apply.