Senior Large-Loss Property Contents Claims Specialist

Liberty Mutual Group; Liberty Lake (WA); On-site; USD 65,000 - 95,000; Full time

Job summary

Liberty Mutual Insurance in Liberty Lake, WA seeks a skilled Contents Claims Specialist to manage high-exposure property contents claims under limited supervision. You will inspect inventories, determine coverage, and communicate settlements clearly to policyholders while coordinating with vendors.

Ideal candidates bring strong negotiation, customer service, and policy-coverage knowledge, with a background in interior design or related areas a plus.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in property contents loss and large loss claims.
• Strong written and oral communication skills.
• Ability to manage workload independently.
• Licensing as required.
• Knowledge of homeowners coverages.
• Experience with interior design, electronics, antiques preferred.

Responsibilities

• Handles large loss claims with limited supervision.
• Investigates coverage and adjusts all elements of high-severity property loss.
• Performs on-site inventory inspection and communicates findings.
• Provides policy information and explains settlements to policyholders.
• Coordinates contents vendors, contractors, and emergency repair teams.
• May assist other property departments with in-person inspections.
• Keeps current on personal-property standards and market trends.

Skills

Communication skills

Negotiation

Customer service

Policy knowledge

Independent workload management

Interior design knowledge

Licensing readiness

Education

Bachelor’s degree or equivalent

Job description

Liberty Mutual Insurance in Liberty Lake, WA seeks a skilled Contents Claims Specialist to manage high-exposure property contents claims under limited supervision. You will inspect inventories, determine coverage, and communicate settlements clearly to policyholders while coordinating with vendors.

Ideal candidates bring strong negotiation, customer service, and policy-coverage knowledge, with a background in interior design or related areas a plus.