Lead Large-Loss Contents Claims Specialist

Liberty Mutual Group; Coeur d'Alene (ID); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Liberty Mutual Insurance is seeking a Property Contents Specialist to manage high-exposure contents claims in the Coeur d'Alene area. You will inspect inventories, determine coverage, and communicate settlements clearly to policyholders.

The role requires strong communication, negotiation, and customer-service skills, along with the ability to supervise vendors and coordinate field work under limited supervision. Training and attendance are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong written and oral communications.
• Good interpersonal and negotiation skills.
• Customer service experience preferred.
• Knowledge of coverages in homeowner policies.
• Ability to manage workload with good judgment.

Responsabilités

• Handles large loss claims with limited supervision.
• Investigates, determines coverage, and adjusts high-severity property losses.
• Performs on-site inventory inspections and communicates findings.
• Provides policy information and explains settlements to insured.
• Coordinates contents vendors and contractors; negotiates scopes.
• Stays current on personal-property standards and trends.

Connaissances

Written communication

Oral communication

Interpersonal skills

Negotiation

Customer service

Analytical skills

Formation

Bachelor's degree or equivalent experience

Description du poste

Liberty Mutual Insurance is seeking a Property Contents Specialist to manage high-exposure contents claims in the Coeur d'Alene area. You will inspect inventories, determine coverage, and communicate settlements clearly to policyholders.

The role requires strong communication, negotiation, and customer-service skills, along with the ability to supervise vendors and coordinate field work under limited supervision. Training and attendance are essential.