Senior Lab IT & Systems Support Specialist

Dawar Consulting, Inc.; San Mateo (CA); On-site; USD 150,000 - 165,000; Full time

Benefits offered by this job

Medical

Paid Sick leave

401K

Job summary

Dawar Consulting, Inc. is seeking a Senior Specialist, Laboratory IT & Systems Support to join our client’s regulated biotech/pharma environment in the San Mateo area.

The role involves managing laboratory computing, instrument-connected workstations, software, and IT infrastructure, with a focus on compliance and reliability. The ideal candidate has a bachelor’s degree in IT/CS/Engineering and 5+ years of relevant experience, plus strong troubleshooting, communication, and

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or related field.
• 5+ years of experience supporting laboratory IT, lab systems, or scientific instrumentation.
• Experience in pharmaceutical, biotech, life sciences, or regulated laboratory environments.

Responsibilities

• Manage laboratory computers, instrument-connected workstations, deployments, upgrades, and retirement.
• Support laboratory instrument software, vendor applications, and connectivity.
• Troubleshoot hardware, software, network, and laboratory technology issues.
• Coordinate network connections, security patching, and compliance activities.
• Maintain CMDB records and laboratory technology inventories.
• Partner with IT, LIS, Digital & Data, Facilities, Quality, and instrument vendors.
• Support laboratory expansions, relocations, renovations, and startup activities.
• Develop technical documentation, support procedures, and operational standards.
• Lead or support laboratory IT projects and continuous improvement initiatives.

Skills

Troubleshooting

Communication

Customer service

Stakeholder management

Education

Bachelor's degree in IT, Computer Science, Engineering, or related field

Tools

CMDB

Job description

Dawar Consulting, Inc. is seeking a Senior Specialist, Laboratory IT & Systems Support to join our client’s regulated biotech/pharma environment in the San Mateo area.

The role involves managing laboratory computing, instrument-connected workstations, software, and IT infrastructure, with a focus on compliance and reliability. The ideal candidate has a bachelor’s degree in IT/CS/Engineering and 5+ years of relevant experience, plus strong troubleshooting, communication, and