Senior KYC Operations Lead

State Street Corp; Quincy (MA); On-site; USD 65,000 - 114,000; Full time

Benefits offered by this job

401K match

Comprehensive benefits

Paid time off

Employee assistance program

Job summary

State Street is seeking a KYC Operations Manager to support onboarding and ongoing reviews to comply with AML policies. The KYC team conducts CIP, CDD and EDD services for global clients and performs data collection and risk assessments.

You will manage a team of KYC specialists, oversee workload, recruit and develop staff, and drive process improvements while maintaining strong stakeholder relationships and KPI oversight.

Qualifications

• Advanced knowledge of anti-money laundering / know-your-customer regulations and processes.
• Experience leading, coaching and developing staff.
• Experience in AML / KYC client onboarding / periodic reviews or compliance function (4 years+).
• Knowledge of company procedures and requirements is a plus.

Responsibilities

• Lead a team of KYC specialists delivering CIP/CDD/EDD services to stakeholders.
• Monitor workload, set priorities, ensure timely deliverables.
• Recruit and onboard new team members.
• Escalate AML concerns and promote speaking up and listening up values.
• Facilitate AML awareness training and improve deliverables quality.
• Support ad hoc and strategic AML projects as needed.
• Ensure timeliness and accuracy of know your customer due diligence.
• Maintain knowledge of current AML risks and participate in AML training.

Skills

AML/KYC knowledge

Leadership

Stakeholder collaboration

Risk awareness

Job description

State Street is seeking a KYC Operations Manager to support onboarding and ongoing reviews to comply with AML policies. The KYC team conducts CIP, CDD and EDD services for global clients and performs data collection and risk assessments.

You will manage a team of KYC specialists, oversee workload, recruit and develop staff, and drive process improvements while maintaining strong stakeholder relationships and KPI oversight.