Global KYC & AML Program Lead

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 100,000 - 150,000; Full time

Job summary

Brown Brothers Harriman & Co. is seeking an AML/KYC Manager to lead the Global Relationship Excellence program, directing onboarding and ongoing client due diligence across global teams.

The role ensures regulatory compliance, risk management, and consistent KYC outcomes aligned with standards. The role partners with Compliance, Risk, Legal and business stakeholders to drive operational excellence, implement regulatory change, and deliver timely, high-quality KYC files with robust controls and

Qualifications

• Minimum of 5 years of experience within financial services, banking, AML/KYC, Compliance, Risk Management, or a related field.
• Strong understanding of AML, KYC, Customer Due Diligence (CDD), and regulatory requirements.
• Experience working with geographically dispersed teams and leading or developing team members in a global environment.
• Excellent written and verbal communication skills, including experience presenting to senior management and governance committees.
• Continuous improvement mindset with experience leading operational or regulatory change initiatives.
• Demonstrated ability to identify process improvements and lead operational or regulatory change initiatives

Responsibilities

• Lead, coach, and develop team members, fostering a culture of accountability, collaboration, continuous improvement, and high performance.
• Act as the primary KYC subject matter expert and trusted advisor to RE, Compliance, and business stakeholders globally.
• Ensure appropriate resource allocation, workload management, and prioritization to support business and regulatory commitments.
• Serve as the escalation point in instances on workflow issues and/or where a client may be non-responsive.
• Oversee the effective execution of onboarding, periodic review, and KYC remediation activities.
• Drive process enhancements that improve efficiency, quality, scalability, and client experience while maintaining a robust control framework.
• Monitor operational performance, identify trends and risks, and implement corrective actions where necessary.
• Develop and maintain strong partnerships with Compliance, Risk, Legal, Operations, and client-facing teams.

Skills

KYC/AML knowledge

Leadership

Regulatory compliance

Stakeholder management

Analytical thinking

Communication skills

Job description

Brown Brothers Harriman & Co. is seeking an AML/KYC Manager to lead the Global Relationship Excellence program, directing onboarding and ongoing client due diligence across global teams.

The role ensures regulatory compliance, risk management, and consistent KYC outcomes aligned with standards. The role partners with Compliance, Risk, Legal and business stakeholders to drive operational excellence, implement regulatory change, and deliver timely, high-quality KYC files with robust controls and