Senior Knowledge Manager & Technical Writer (RFP Content)

Programmers.io; Dallas (TX); On-site; USD 70,000 - 90,000; Part time

Job summary

A technology services provider in Dallas is seeking a Knowledge Manager / Technical Writer. The role involves developing and maintaining content for sales enablement tools and ensuring the accuracy of Q&A pairs. Candidates should have a Bachelor's degree in a relevant field, strong communication skills, and familiarity with knowledge management tools. This is a contract position focused on support and collaboration across teams.

Qualifications

• Bachelor's degree or more in relevant field.
• Familiarity with UX best practices, accessibility, and content system thinking.
• Good understanding of knowledge management tools.

Responsibilities

• Write, edit, optimize and audit Q&A pairs for accuracy.
• Continuously audit and refresh existing Q&A pairs.
• Collaborate with various stakeholders to understand knowledge needs.

Skills

Exceptional written and verbal communication skills

Good understanding of knowledge management tools

Strong collaborator and communicator

Familiarity with UX best practices

Portfolio that showcases work

Exceptional interpersonal skills

Education

Bachelor's degree in English, History, Journalism or similar field

Job description

A technology services provider in Dallas is seeking a Knowledge Manager / Technical Writer. The role involves developing and maintaining content for sales enablement tools and ensuring the accuracy of Q&A pairs. Candidates should have a Bachelor's degree in a relevant field, strong communication skills, and familiarity with knowledge management tools. This is a contract position focused on support and collaboration across teams.