Defense KM Manager & Editor | ITIL & ServiceNow Expert

Xenith Solutions; Shiloh (IL); On-site; USD 69,300 - 158,000; Full time

Job summary

A technology services provider located in Illinois is seeking a Knowledge Manager / Editor to oversee technical knowledge assets and ensure compliance with DoD standards. The candidate should have experience in knowledge management frameworks, document management, and technical writing, along with an active DoD SECRET clearance. This full-time position offers a competitive salary range of $69,300 to $158,000.

Qualifications

• 5+ years of experience in technical writing or knowledge management roles.
• Active DoD SECRET clearance or Interim SECRET.
• Strong understanding of document management and publishing workflows.

Responsibilities

• Serve as the Knowledge Manager, overseeing Knowledge Base compliance.
• Govern content lifecycle for KB articles, ensuring accuracy.
• Track knowledge metrics and report in Monthly Status Reports.

Skills

Technical writing

Knowledge Management frameworks

ITIL v4

Exceptional writing and communication

Education

Bachelor’s degree in Communications or related field

Tools

ServiceNow

Microsoft Office

SharePoint

Adobe Acrobat Pro

Job description

A technology services provider located in Illinois is seeking a Knowledge Manager / Editor to oversee technical knowledge assets and ensure compliance with DoD standards. The candidate should have experience in knowledge management frameworks, document management, and technical writing, along with an active DoD SECRET clearance. This full-time position offers a competitive salary range of $69,300 to $158,000.