Senior Knowledge Manager & Technical Writer (DoD/IC)

Red Arch Solutions, Inc.

Reston (VA)

On-site

USD 155,000 - 170,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
401K with match
Annual bonus
Tuition reimbursement
529 College Savings Plan
College loan repayment
Paid holidays
Referral bonuses
PTO

Job summary

Red Arch Solutions is seeking a versatile Knowledge Manager / Technical Writer to establish and govern the knowledge management framework for an enterprise metadata modernization program supporting the DIA.

This role will build centralized repositories on secure networks, author technical documentation, and develop comprehensive, role-based training that empowers data stewards and technical staff across the agency.

Qualifications

  • Clearance: Active, current Top Secret / SCI with Polygraph.
  • 8+ years of experience blending technical writing, instructional design, and knowledge management within the DoD or IC environment.
  • Expert-level proficiency with Microsoft SharePoint (JWICS) and Microsoft Office Suite.

Responsibilities

  • Repository Management: Establish and govern a centralized knowledge repository on the DIA JWICS SharePoint site for project docs, artifacts, training materials, and logs.
  • Document Governance: Implement version control, review/approval workflows, access controls, and retention lifecycle management.
  • Curriculum Development: Design and develop comprehensive, role-based training materials including curricula, decks, guides, and video tutorials.
  • Technical Authoring: Draft, review, and refine complex technical documents, white papers, SOPs.
  • Knowledge Sharing: Facilitate communities of practice, organize sessions, and maintain expert directories.

Skills

Top Secret / SCI with Polygraph
SharePoint (JWICS)
MS Office Suite
Technical Writing

Education

Bachelor’s degree in English/Communications/Information Systems

Tools

Atlassian Confluence
JWICS SharePoint
Microsoft Office

Job description

Red Arch Solutions is seeking a versatile Knowledge Manager / Technical Writer to establish and govern the knowledge management framework for an enterprise metadata modernization program supporting the DIA.

This role will build centralized repositories on secure networks, author technical documentation, and develop comprehensive, role-based training that empowers data stewards and technical staff across the agency.

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