Senior Key Account Manager (Remote)

Tech Sales Jobs; United States; Remote; USD 100,000 - 160,000; Full time

Job summary

Flexe, a Seattle-based technology logistics company, is seeking a Senior Key Account Manager II to manage strategic relationships with enterprise clients remotely across the US. You will own growth plans, drive profitability, and coordinate with cross-functional teams to deliver tailored supply chain solutions.

Responsibilities include building joint business plans, negotiating contracts and pricing, leading business reviews, forecasting, and turning client insights into proactive improvements

Responsibilities

• Develop solid relationships between enterprise-level clients and Flexe.
• Resolve client issues and develop corrective action plans with limited guidance.
• Gain understanding of the client's supply chain and anticipate future needs.
• Work collaboratively with internal teams to communicate client needs and create solutions.
• Negotiating contracts and pricing with clients.
• Establish budgets with clients and be responsible for achieving budgeted goals.
• Organize & lead business reviews with a client to: review service, develop joint initiatives, and create new growth opportunities.
• Planning and presenting reports on account progress, program goals, and key initiatives to share with team members and client stakeholders.
• Analyzing client data to identify trends and develop proactive solutions for clients.

Job description

Senior Key Account Manager

Location: US Remote

Department: Sales

Flexe is a team of technology entrepreneurs and logistics experts who are transforming the $1.5T logistics industry. We deliver technology-powered flexible warehousing infrastructure to the world’s largest Enterprise companies, creating unprecedented agility and flexibility in their supply chains. Our cloud-based software platform connects to 1300+ warehouse operators across North America, making the process of sourcing, operating and scaling logistics services fast and efficient. Flexe.com

Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013 and headquartered in Seattle, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. For more information, please visit flexe.com.

The Key Account Manager II (KAM II) is an individual contributor position responsible for managing primary relationships between Flexe and a portfolio of key customers. The Key Account Manager II is able to deliver results with an increasing level of independence and autonomy. The Key Account Manager is responsible for developing successful business plans with their client portfolio with a focus on: account profitability, planning for and executing on growth goals, and client retention for their designated customers. Additional responsibilities include the development and oversight of a joint business plan, development of SOPs, customer relations, pricing management, forecasting, and working collaboratively with multiple stakeholder parties within the internal Flexe organization.

Roles & Responsibilities

• Develop solid relationships between enterprise-level clients and Flexe.
• Resolve client issues and develop corrective action plans with limited guidance.
• Gain understanding of the client's supply chain and anticipate future needs.
• Work collaboratively with internal teams to communicate client needs and create solutions.
• Negotiating contracts and pricing with clients.
• Establish budgets with clients and be responsible for achieving budgeted goals.
• Organize & lead business reviews with a client to: review service, develop joint initiatives, and create new growth opportunities.
• Planning and presenting reports on account progress, program goals, and key initiatives to share with team members and client stakeholders.
• Analyzing client data to identify trends and develop proactive solutions for clients.