Senior Key Account Manager, Genomics & Lab Solutions

myDNA, Inc.; Houston (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical & Health Savings

Dental & Vision coverage

401(k) Matching

Paid Time Off

Disability Insurance

Job summary

Gene by Gene seeks a Senior Key Account Manager to bridge commercial sales with lab operations and bioinformatics. You will own enterprise partner retention, drive revenue expansion across NGS and SaaS platforms, and translate client requirements into executable lab workflows.

Join a cross-functional team across sales, lab ops, and bioinformatics to monitor performance, manage invoicing, and identify cross-sell opportunities while maintaining a robust CRM pipeline.

Qualifications

• Proven ability to manage high-touch B2B relationships from sales through onboarding and executive reviews.
• Proficiency in analyzing account volume, pricing tiers, SLAs, and invoice histories for executive QBRs.
• Ability to translate lab capabilities and workflows into tailored commercial solutions.

Responsibilities

• Maintain primary account presence and lead client interactions across meetings and reviews.
• Prepare and lead monthly, quarterly, and annual QBRs with client executives and procurement leads.
• Identify cross-selling opportunities and maintain an accurate pipeline forecast in CRM.

Skills

Relationship management

QBR & financial acumen

CRM & platform mastery

Cross-functional facilitation

Industry experience

Domain focus

Lifecycle account ownership

Technical translation

Education

Bachelor’s degree in Life Sciences, Bioengineering, Business Administration, or related field

Tools

Zoho

Salesforce

Job description

Gene by Gene seeks a Senior Key Account Manager to bridge commercial sales with lab operations and bioinformatics. You will own enterprise partner retention, drive revenue expansion across NGS and SaaS platforms, and translate client requirements into executable lab workflows.

Join a cross-functional team across sales, lab ops, and bioinformatics to monitor performance, manage invoicing, and identify cross-sell opportunities while maintaining a robust CRM pipeline.