Senior Key Account Manager – Enterprise Interiors

The Suddath Companies; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Perdue Office Interiors, a Suddath company, seeks a seasoned Key Account Manager to lead major customer accounts, including Steelcase global accounts. You will coordinate between customer stakeholders, Steelcase teams, and Perdue’s design, project management, procurement, installation, and customer experience groups.

The role emphasizes relationship-building, project execution, and delivering exceptional customer experiences from initial inquiry to project closeout in a fast-paced interiors

Qualifications

• 5–10+ years of experience in commercial interiors, workplace solutions, contract furniture, facilities management, project management, architecture, design, construction, or related industry.
• Experience with Steelcase, Steelcase global accounts, Steelcase dealer environments, and/or contract furniture is strongly preferred.
• Experience supporting large enterprise customers, major accounts, and multi-location account portfolios is highly desirable.

Responsibilities

• Account Management & Customer Experience: Lead major account relationships and act as customer advocate within Perdue.
• Project Execution: Manage design, project management, procurement, installation, and customer experience for enterprise accounts.
• Daily Service & Operational Support: Coordinate repairs, warranty claims, and work orders with urgency and accuracy.
• Reporting & Communication: Lead meetings, reviews, and status updates; prepare reports and documentation.

Skills

Exceptional organization and attention

Multitasking across projects

Project coordination

Customer service

Cross-functional collaboration

Problem solving

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Perdue Office Interiors, a Suddath company, seeks a seasoned Key Account Manager to lead major customer accounts, including Steelcase global accounts. You will coordinate between customer stakeholders, Steelcase teams, and Perdue’s design, project management, procurement, installation, and customer experience groups.

The role emphasizes relationship-building, project execution, and delivering exceptional customer experiences from initial inquiry to project closeout in a fast-paced interiors