Senior Key Account Manager - Enterprise Workplace Solutions

The Suddath Companies; Brooklyn (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Perdue Office Interiors, a Suddath Company, is seeking an accomplished Key Account Manager to lead major customer accounts, including Steelcase global accounts. This is a highly visible role focused on managing key relationships, driving project execution, and ensuring an exceptional customer experience from initial request through final project closeout.

The Key Account Manager will serve as the primary point of coordination between customer stakeholders, Steelcase global account teams, and

Qualifications

• 5-10+ years in commercial interiors or related fields.
• Experience with Steelcase and dealer environments preferred.
• Experience supporting large enterprise, multi-location accounts.

Responsibilities

• Lead major account relationships across facilities and operations.
• Coordinate design, project management, procurement, installation, and customer experience teams.
• Manage service requests, warranty claims, and post-installation follow-up.
• Prepare account reports and project summaries for reviews.

Skills

Account Management

Customer Experience

Project Coordination

Relationship Building

Cross-functional Teams

Communication Skills

Tools

Microsoft Office

CRM software

Job description

Perdue Office Interiors, a Suddath Company, is seeking an accomplished Key Account Manager to lead major customer accounts, including Steelcase global accounts. This is a highly visible role focused on managing key relationships, driving project execution, and ensuring an exceptional customer experience from initial request through final project closeout.

The Key Account Manager will serve as the primary point of coordination between customer stakeholders, Steelcase global account teams, and