Senior Jira Platform Engineer - SaaS, DevOps & Integrations

STAFFXPERT LLC; Washington, Baltimore (District of Columbia, MD); Hybrid; USD 120,000 - 180,000; Full time

Job summary

STAFFXPERT LLC is seeking a Jira Platform Engineer / DevOps Engineer for a hybrid role—onsite 3 days/week in the DC area. The candidate will own the Jira SaaS environment within Atlassian Government Cloud and lead migrations from Azure DevOps and GitLab to Jira, while building secure integrations with GitLab, ServiceNow, and Okta.

You will partner with infrastructure and security teams, design complex workflows, automate processes, and support Agile reporting and governance across programs.

Qualifications

• Bachelor's degree or equivalent professional experience in a related field.
• 3+ years of Jira administration or platform engineering experience in SaaS or self-hosted environments.
• Strong knowledge of Jira workflows, automation, permissions, security schemes, dashboards, and platform configuration.
• Hands-on experience integrating Jira with enterprise platforms, particularly GitLab and/or ServiceNow.
• Experience with REST APIs, webhooks, and system integrations.
• Solid understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles.
• Experience in DevSecOps or Platform Engineering environments.
• Excellent troubleshooting, documentation, and cross-functional collaboration skills.

Responsibilities

• Administer, configure, optimize, and maintain Jira SaaS / Atlassian Government Cloud.
• Design and manage custom workflows, issue types, screens, fields, permissions, security schemes, and automation rules.
• Build and maintain integrations between Jira, GitLab, ServiceNow, Okta, and other enterprise systems using REST APIs and webhooks.
• Support migrations from Azure DevOps, GitLab, and hosted Jira environments to Jira SaaS.
• Automate data synchronization and ensure end-to-end traceability across planning, development, release, and operations.
• Troubleshoot platform and integration issues with a focus on performance, security, and reliability.
• Collaborate with infrastructure, cybersecurity, and Agile teams to align configurations with standards.
• Support Agile reporting (velocity, burndown, cycle time) and maintain technical documentation.

Skills

Jira admin

Platform integrations

Agile methods

DevSecOps

REST APIs

Scripting

Troubleshooting

Cross-functional

Documentation

Education

Bachelor's degree in CS/IS

Tools

GitLab

ServiceNow

Okta

Azure DevOps

AGC

Job description

STAFFXPERT LLC is seeking a Jira Platform Engineer / DevOps Engineer for a hybrid role—onsite 3 days/week in the DC area. The candidate will own the Jira SaaS environment within Atlassian Government Cloud and lead migrations from Azure DevOps and GitLab to Jira, while building secure integrations with GitLab, ServiceNow, and Okta.

You will partner with infrastructure and security teams, design complex workflows, automate processes, and support Agile reporting and governance across programs.