Senior Jira Platform & Automation Engineer

Apex Systems; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Everforth Apex Systems is seeking a Senior Jira Platform Administrator & Application Support Engineer to own and evolve the Atlassian ecosystem across IT, Infrastructure, Security, and business teams. You will design workflows, automate processes, and enforce governance to deliver reliable enterprise services.

The role combines Jira administration, automation engineering, cloud technologies, CMDB governance, and enterprise platform ownership to drive operational excellence and scalable solutions.

Qualifications

• 5+ years of Jira administration or related platform engineering.
• Bachelor's degree in IT/CS or equivalent hands-on experience.
• Strong Jira Software and Jira Service Management administration experience.
• Experience configuring workflows, permissions, SLAs, service portals, queues, dashboards, and automation.
• Hands-on experience with Jira Assets and CMDB design/maintenance/governance.
• Experience supporting AWS-hosted applications and AWS WorkSpaces.
• Experience administering Microsoft Intune and endpoint management solutions.
• REST APIs, webhooks, JSON, and enterprise application integrations.
• PowerShell and/or Python scripting experience.
• Strong ITSM knowledge: Incident, Problem, Change, Request, SLA.

Responsibilities

• Own and evolve the Atlassian platform, including Jira Software, Jira Service Management, Confluence, and Jira Assets.
• Design and maintain workflows, permissions, service portals, queues, SLAs, dashboards, and reporting solutions.
• Develop scalable automation to reduce manual work and improve efficiency.
• Establish governance, documentation standards, security controls, and platform best practices.
• Create integrations using REST APIs, webhooks, PowerShell, Python, and JSON.

Skills

Jira administration

Automation

REST APIs

PowerShell

Python

AWS

Intune

ITSM processes

Windows Server

Education

Bachelor's degree in IT/CS

Tools

Jira Software

Jira Service Management

Confluence

Jira Assets

Job description

Everforth Apex Systems is seeking a Senior Jira Platform Administrator & Application Support Engineer to own and evolve the Atlassian ecosystem across IT, Infrastructure, Security, and business teams. You will design workflows, automate processes, and enforce governance to deliver reliable enterprise services.

The role combines Jira administration, automation engineering, cloud technologies, CMDB governance, and enterprise platform ownership to drive operational excellence and scalable solutions.