Senior Jira Data & Process Lead

Capital One; Plano (TX); On-site; USD 99,000 - 113,000; Full time

Job summary

Capital One is seeking a Principal Process Manager to champion operational excellence within PULSE Product Governance. The role focuses on Jira data quality, portfolio metrics reporting, and monthly senior leadership decks.

The candidate will collaborate across Product and Technology in a fast-paced Agile environment to ensure flawless project execution. The role calls for deep analytical skills, exceptional communication, and the ability to influence cross-functional teams while maintaining

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 3 years of Process or Risk Management experience.
• At least 1 year of Continual Improvement experience.
• Bachelor’s Degree
• Experience creating presentation decks for executive leadership
• At least 1 year of experience using Jira to update data, run queries, and extract information
• At least 4+ years of Process Management experience
• At least 1+ years of Project Management experience
• At least 1+ years of experience working with Product and Technology teams
• Process Management training and certifications (Lean, Six Sigma)

Responsibilities

• Enforce Jira Data Quality: Monitor and maintain data fidelity across levels.
• Reporting & Metrics: Build dynamic reporting and dashboards with Jira data.
• Executive Presentations: Create monthly decks for senior leadership.
• Analyze data and influence: identify data risks and trends.
• Build effective partnerships with Product, Technology and Intent Owners.

Skills

Analytical

Communication

Cross-functional collaboration

Influence

Agile

Education

Bachelor’s Degree

Tools

Jira

Google Drive

Job description

Capital One is seeking a Principal Process Manager to champion operational excellence within PULSE Product Governance. The role focuses on Jira data quality, portfolio metrics reporting, and monthly senior leadership decks.

The candidate will collaborate across Product and Technology in a fast-paced Agile environment to ensure flawless project execution. The role calls for deep analytical skills, exceptional communication, and the ability to influence cross-functional teams while maintaining