Senior Java Production Support Engineer (L2–L3)

Artifintech; San Leandro (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Artifintech is seeking a seasoned Java Application Support Engineer to provide L2/L3 production support for enterprise Java applications. The role emphasizes monitoring, troubleshooting, RCA, and collaboration with Dev, Infra, DBA, Cloud, and Business teams.

The candidate should have strong Java/J2EE, Spring, and Microservices experience, plus expertise with CI/CD pipelines and monitoring tools. ITIL-based incident, change, and problem management are key.

Qualifications

• Strong experience with Java/J2EE stack and Spring ecosystems.
• Experience supporting RESTful services and distributed apps.
• Solid understanding of JVM, GC, threading, and performance tuning.

Responsibilities

• Provide L2/L3 production support for Java-based applications and APIs.
• Monitor performance, availability, and health using observability tools.
• Investigate incidents, perform RCA, and implement preventive measures.

Skills

Java

J2EE

Spring

Spring Boot

Microservices

Tools

Tomcat

Jboss

WebSphere

Docker

Kubernetes

OpenShift

Kafka

JMS

MQ

CI/CD: Jenkins/GitHub Actions/Azure DevOps

AppDynamics

Dynatrace

Splunk

Grafana

Datadog

ELK

New Relic

Job description

Artifintech is seeking a seasoned Java Application Support Engineer to provide L2/L3 production support for enterprise Java applications. The role emphasizes monitoring, troubleshooting, RCA, and collaboration with Dev, Infra, DBA, Cloud, and Business teams.

The candidate should have strong Java/J2EE, Spring, and Microservices experience, plus expertise with CI/CD pipelines and monitoring tools. ITIL-based incident, change, and problem management are key.