Senior Italian Account Manager — Growth & Retention

Convera; United States; Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Career growth opportunities

Benefits package

Flexible and collaborative environment

Job summary

Convera is seeking a Senior Account Manager to manage a portfolio of Italian SMEs and corporate clients, driving retention, expansion, and high-value service delivery. You will coordinate with cross-functional teams to maximize the value of Convera’s FX solutions and other payments services for key accounts.

You will build strong relationships with stakeholders, identify upsell opportunities, and lead renewal discussions while navigating European markets and regulatory considerations.

Qualifications

• Bachelor’s degree in Business, Finance or related field.
• 3–5 years’ account management or customer-facing experience.
• Strong knowledge of FX products and markets.
• Ability to manage multiple priorities and work remotely.
• Experience across European markets is advantageous.

Responsibilities

• Manage a portfolio of SMEs and Corporate customers across Italy.
• Build and maintain relationships with key customer stakeholders.
• Conduct regular meetings to review performance and discuss business needs.
• Support retention, renewals, and growth initiatives.
• Collaborate with internal teams to ensure successful delivery.
• Assist with contract renewals and commercial discussions.

Skills

Communication skills

Interpersonal skills

FX products knowledge

CRM systems

Education

Bachelor’s degree in Business/Finance or related field

Equivalent combination of education and experience

Tools

CRM systems

Job description

Convera is seeking a Senior Account Manager to manage a portfolio of Italian SMEs and corporate clients, driving retention, expansion, and high-value service delivery. You will coordinate with cross-functional teams to maximize the value of Convera’s FX solutions and other payments services for key accounts.

You will build strong relationships with stakeholders, identify upsell opportunities, and lead renewal discussions while navigating European markets and regulatory considerations.