Senior IT Technician — Enterprise IT & Security

Infrastructure Consulting & Engineering; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

401(k) matching

Company-paid life insurance and long‑k

Generous paid time off and holidays

Job summary

Infrastructure Consulting & Engineering is seeking a Senior IT Technician to support and maintain our enterprise IT infrastructure across multiple states from Houston. This role provides advanced Tier II/III support, helps with system upgrades, security initiatives, and lifecycle management for end-user computing environments.

Ideal candidates have 10+ years of enterprise IT experience, certifications (A+/Security+, Microsoft certs), and strong communication skills.

Qualifications

• Bachelor’s degree preferred; degree or equivalent experience.
• CompTIA A+ and CompTIA Security+ certifications required.
• Microsoft Certified: Modern Desktop Administrator, Azure Administrator and Endpoint Administrator certifications preferred.
• Experience with Autodesk products and engineering software.

Responsibilities

• Provide advanced Tier II/III support for desktops, laptops, mobile devices, printers, CAD plotters, phone systems, and related technologies.
• Diagnose and resolve hardware, software, networking, and OS issues.
• Support remote and onsite users across multiple office locations.
• Collaborate on complex issues and own resolution.
• Configure, image, deploy, and maintain laptops, desktops, and devices.

Skills

Troubleshooting

Analytical thinking

Communication skills

Customer service

Multi-priority management

Education

Associate degree in Information Technology, Computer Science, Information Systems, or related field

Bachelor’s degree preferred

CompTIA A+ and CompTIA Security+ certifications

Microsoft Certified: Modern Desktop Administrator

Microsoft Certified: Azure Administrator

Microsoft Certified: Endpoint Administrator

Tools

Microsoft Intune

Microsoft Endpoint Manager

Enterprise device management

Autodesk engineering software

Cisco networking environments

Job description

Infrastructure Consulting & Engineering is seeking a Senior IT Technician to support and maintain our enterprise IT infrastructure across multiple states from Houston. This role provides advanced Tier II/III support, helps with system upgrades, security initiatives, and lifecycle management for end-user computing environments.

Ideal candidates have 10+ years of enterprise IT experience, certifications (A+/Security+, Microsoft certs), and strong communication skills.