Senior IT Systems Lead – End-User & Mentorship

Solari, Inc.; Tempe (AZ); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits (Medical/Dental/Vision)

Generous paid time off

401K & 401K Roth options

On-site fitness room in Tempe Office

Job summary

Solari, Inc. is seeking a Technical Lead to support end-user systems in Tempe, AZ. This role involves overseeing IT support, providing mentorship to team members, and managing hardware and software deployments. An ideal candidate will possess 3-5 years of experience, relevant certifications like A+, N+, and Security+, and an Associates Degree in Information Systems. We offer a friendly work environment, competitive compensation, and generous benefits including health insurance and flexible schedules.

Qualifications

• 3-5 years of experience in IT support.
• Required certifications must be current and relevant.
• Ability to support both hardware and software.

Responsibilities

• Act as a technical lead for the IT Help Desk.
• Manage ticket queues and ensure SLAs are met.
• Provide mentorship and training to IT staff.

Skills

Ability to manage time and prioritize

Professional boundaries

Compassionate interaction

Active learning and self-reflection

Education

Associates Degree in Information Systems

Tools

A+

N+

Security+

Job description

Solari, Inc. is seeking a Technical Lead to support end-user systems in Tempe, AZ. This role involves overseeing IT support, providing mentorship to team members, and managing hardware and software deployments. An ideal candidate will possess 3-5 years of experience, relevant certifications like A+, N+, and Security+, and an Associates Degree in Information Systems. We offer a friendly work environment, competitive compensation, and generous benefits including health insurance and flexible schedules.