Senior IT Systems & Infrastructure Support

Nuvative Inc; Wichita (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Flexible Spending Account

Paid time off

Job summary

Nuvative is seeking an experienced IT professional to provide advanced technical support and systems administration across end-user computing and infrastructure. The role acts as a senior resource in IT Support, resolving complex issues and guiding lifecycle activities for servers, endpoints, and cloud resources.

Collaborate with Technology teams to improve operations, participate in projects, and mentor IT Support Technician staff while ensuring security and change-management practices are

Qualifications

• Associate degree or equivalent with hands-on IT experience.
• 3+ years of professional IT experience administering production systems and cloud infrastructure.
• Strong troubleshooting across endpoints, OS, network, and infrastructure.

Responsibilities

• Serve as technical escalation resource for IT Support incidents and requests.
• Diagnose and resolve complex issues across endpoints, OS, software, and networks.
• Administer servers, cloud resources, VMs, and virtual desktops per standards.
• Perform lifecycle management: provisioning, patching, backup, and decommissioning.
• Monitor health, logs and performance; coordinate resolutions.

Skills

Troubleshooting

Scripting/Automation

IT security fundamentals

Documentation

Communication

Mentoring

Independent work

Customer-focused

Education

Associate degree in IT or CS

Bachelor's degree (preferred)

Tools

PowerShell

Azure

Windows Server

Active Directory/Microsoft Entra ID

Microsoft 365

Job description

Nuvative is seeking an experienced IT professional to provide advanced technical support and systems administration across end-user computing and infrastructure. The role acts as a senior resource in IT Support, resolving complex issues and guiding lifecycle activities for servers, endpoints, and cloud resources.

Collaborate with Technology teams to improve operations, participate in projects, and mentor IT Support Technician staff while ensuring security and change-management practices are