Senior IT Systems Engineer

TrellisWare Technologies, Inc; San Diego (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

TrellisWare Technologies seeks a Senior IT Systems Engineer to manage and enhance its IT systems. You will be integral to solving challenges across the Engineering department while working with various technologies, including Windows and Linux servers. The role requires strong analytical skills, project management abilities, and a proactive approach in a dynamic team environment.

Qualifications

• 5+ years of experience in a similar role.
• Linux+, MCSE, CCNA, or other relevant certifications are a plus.
• Experience in a government-controlled environment is a plus.

Responsibilities

• Manage Windows-based IT systems and network environments.
• Oversee planning, upgrades, maintenance, and problem resolution.
• Collaborate with hardware and software engineering teams.

Skills

Analytical Skills

Communication Skills

Troubleshooting Methodologies

Project Management

Interpersonal Skills

Education

Bachelor's degree in Computer Science or equivalent

Tools

Active Directory

Linux

Windows Server 2016+

VMware

Job description

TrellisWare launched in 2000 with an innovative culture striving to push technological boundaries in the area of wireless communications. We are now a worldwide leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions.

At TrellisWare, we connect passion with purpose and together we make an impact- on our careers, our company, and the world. And you can too. If you love to innovate and collaborate in a dynamic environment where boundaries are being pushed, you belong at TrellisWare. Where the opportunity to serve is not a challenge but a gift. Where you're never going alone. Because there's too much at stake to go solo.

Our IT Team at TrellisWare is seeking an on-site Senior IT Systems Engineer to be a critical player in solving IT challenges across our Engineering Department and the wider organization. This role demands a self-directed individual who can actively engage with stakeholders, evaluate alternatives, and communicate effective solutions. Success in this position means managing projects to completion on schedule, within technical specifications and budget constraints, all while maintaining thorough documentation.

You'll be responsible for managing TrellisWare's Windows-based IT systems and network, including Outlook, desktop/office environments, SharePoint, Active Directory, system backups, engineering systems, and their associated virtual and physical server environments. Additionally, this role involves significant work with our Linux server and desktop systems. Enhancing cohesiveness and maintaining team morale is a responsibility of all our team members, as is the ambition for self-improvement and talent development. Through this dedication to unity and professional advancement, each team member is directly impacting the successful outcome of TrellisWare's deliverables and setting the tone for our core values of delivering excellence, pushing boundaries, and empowering people.

The essential duties and responsibilities include:

• Define, design, analyze, implement, test, debug, and administer network and systems for daily IT operations, recommending improvements to ensure reliable operation of our business-critical IT environment.
• Oversee overall planning, upgrades, maintenance, and problem resolution for the company's office and lab computer environments, with a strong focus on Windows-based platforms.
• Develop and maintain comprehensive documentation of IT systems and standard operating procedures.
• Diagnose and resolve complex technical hardware, software, and system issues.
• Monitor the computing environment, suggesting changes to enhance security and operations while staying abreast of current technology trends.
• Independently plan, manage, and execute the implementation of new applications in support of emergent customer needs, consulting with users to define hardware, software, or system functional specifications.
• Install, test, and troubleshoot network equipment.
• Collaborate closely with hardware and software engineering teams to develop and implement technology solutions for Linux Server and Desktop systems.
• Develop and maintain Linux compute farms, including user management, access controls, and permissions.
• Work with IT management and DevOps to identify engineering needs and recommend enhancements. Support DevOps with server builds and application installs and upgrades.
• Develop, maintain, and administer logging and log consolidation systems, analyzing logs for security and performance issues.
• Collaborate with the IT Team on various infrastructure projects.
• Maintain engineering software tools, including installation and license management.
• Engage with third-party vendors to identify services that supplement internal capabilities.
• Develop and maintain engineering lab computers and networks.
• Assist engineers with script writing and other direct program activities.
• Maintain a high level of hardware and software security for the enterprise, including managing desktop and server patch management and antivirus updates.
• Stay current with new and emerging technologies, making recommendations when appropriate, including attending training courses and webinars.
• Successfully manage projects to closure on schedule, to technical specifications, and within established budgets/parameters.
• Mentor and assist other IT department members.
• Maintain current and future IT documentation.
• Be available on-site between the core hours of 9:00 AM to 4:00 PM, Monday to Friday, with availability for occasional out-of-hours issue resolution and scheduled patch management.
• Perform additional duties as requested or assigned.

Education and work experience requirements are:

• Bachelor's degree in Computer Science or equivalent.
• Minimum of five (5) years of experience in a similar role. Ten (10) or more years of experience in lieu of a degree will be considered.
• Linux+, MCSE, CCNA, or other relevant certifications are a plus.
• Knowledge of VMware is a plus.
• Experience working in a government-controlled environment (e.g., GCCH, AWS Gov) is a plus.

To be considered for this position, you would need to meet, at a minimum, the knowledge, skills, and abilities listed here:

• Strong analytical skills with the ability to resolve a wide variety of complex issues; capable of defining problems, identifying options, trends, costs, and benefits to recommend and execute solutions.
• Ability to work independently, demonstrate initiative, and interact effectively with various engineering development teams.
• Excellent oral and written communication skills.
• Strong fundamental knowledge of troubleshooting methodologies.
• In depth knowledge of Windows Server infrastructure (Windows Server 2016+, DNS, DHCP, GPO, AD) and hybrid cloud systems (Microsoft 365/Office 365/MS Exchange online, Azure, AWS).
• Thorough knowledge of user setup and security controls in Microsoft Active Directory and other Microsoft products.
• Experience with computer imaging and other rapid deployment technologies.
• Proficiency in scripting languages, especially Linux Shell, with PowerShell being a bonus.
• Ability to maintain confidentiality and security of all data in a professional manner.
• Adept at understanding the needs of various users across departments with differing technical experience levels.
• Ability to work effectively and efficiently with a large volume of work under pressure, interruptions, deadlines, and short lead times. Must be self-motivated, able to work independently with minimal supervision, prioritize tasks, and delegate or assume responsibility to maximize productivity.
• Demonstrates strong skills and proficiency with Windows and LINUX based applications.
• Demonstrates deep knowledge of various LINUX operating systems.
• Experience with highly available environments servicing Web, Application, and Database services.
• Knowledge of Revision Control Systems (Git, SVN) and Workload Management Systems (PBS, Jenkins, etc.).
• Demonstrates Linux/Windows Environment Integration skills.
• Demonstrates good IT infrastructure knowledge, including Windows Server, Active Directory, general networking, Email (MS Exchange, Spam filters) and security (Firewalls, IDS/IPS, encryption).
• Ability to use open-source software systems to improve engineering processes.
• Experience with SSH Server/Client and Key-based authentication.
• Demonstrates solid Networking skills.
• Experience with DevOps / software tool administration (e.g., Jenkins, Puppet) is a plus.
• Broad knowledge of engineering tools (compilers, FPGA/ASIC synthesis tools, etc.) is a plus.
• Proficient with PC office applications.
• Demonstrates strong interpersonal, written and verbal communication skills.
• Strong initiative, proactive work ethic and prioritization skills.
• Trustable judgement and analytical problem-solving skills.
• Effective execution and decision making.
• Champion of change and promotes innovation.

The physical demands described here represent those that must be met in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable those with qualified disabilities.

• Able to frequently sit, stand, walk, use hands to fingers, handle or feel, reach within hands and arm's length, stoop, kneel, and crouch, talk and hear.
• Regularly required to sit for extended periods of time; frequently required to use office equipment such as PC, printer, telephone, etc.
• Able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional requirements are:

• US. Citizenship
• Must be able to obtain and maintain an active Secret Clearance which requires U.S. Citizenship.
• Active or recent (within 2 years) Security Clearance a plus.
• Monday through Friday business hours.

Note: Many of TrellisWare's positions require a security clearance or the ability to obtain one. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

Disclaimer - The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in the job description restricts the company's right to change, assign, or reassign duties and responsibilities at any time for any reason.

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*TrellisWare Technologies, Inc. is an EEO/AA/Disability/Vets Employer. *