Senior IT Systems Analyst & Solutions Advisor

Sedgwick Claims Management Services Inc.; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Sedgwick Claims Management Services Inc. in the United States is seeking an experienced IT Systems Analyst Advisor to translate complex business needs into scalable system requirements and technical specifications.

The role requires guiding architecture decisions and aligning delivery with enterprise standards. You will partner with product, architecture, development, QA, and operations to drive backlog readiness, define data structures and interfaces, and ensure high-quality documentation

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
• Ten (10) years of related experience or an equivalent combination of education and experience required
• Experience translating business requirements into technical or system specifications required
• Experience supporting system integrations, data flows, and application behavior
• Experience working in agile or hybrid delivery environments preferred
• Experience in enterprise or regulated environments preferred

Responsibilities

• Leads the analysis and translation of complex business and functional requirements into system requirements and technical specifications across multiple initiatives
• Leads the creation and review of detailed technical specifications and technical tasks, ensuring development teams have sufficient clarity to implement complex and cross-system solutions
• Translates highly complex and ambiguous business needs into scalable system requirements and technical specifications
• Defines processing logic, validations, exception handling, and expected system behavior for enterprise-level or cross-functional use cases
• Ensures system requirements and technical specifications are complete, high quality, and aligned with delivery needs and enterprise standards
• Defines, reviews, and provides guidance on system specifications, including data structures, interfaces, integrations, and data transformations
• Analyzes enterprise-wide system impacts, dependencies, and data flows across platforms
• Defines and documents non-functional system requirements, including security, performance, scalability, resilience, and auditability
• Advises on and influences solution architecture and design decisions
• Provides technical guidance to support backlog readiness, ensuring system requirements, dependencies, impacts, and technical considerations are sufficiently defined across teams
• Evaluates technical complexity, dependencies, risks, and trade-offs across initiatives and provides input to support prioritization and sequencing decisions
• Ensures technical requirements and implementation remain aligned with approved business requirements and product direction
• Partners with QA and engineering leadership to ensure testing strategies align with system requirements and enterprise standards
• Validates delivered functionality against system requirements, technical specifications, expected system behavior, and downstream impacts
• Leads or consults on defect triage for high-impact or systemic issues
• Troubleshoots highly complex or cross-domain system, data, and integration issues
• Provides expert guidance on resolution of enterprise or high-risk issues
• Produces and governs high-quality documentation standards aligned with enterprise practices
• Establishes and drives best practices, frameworks, and standards for requirements analysis and system documentation
• Identifies and leads initiatives to improve processes, system efficiency, scalability, and data quality
• Acts as a subject matter expert and advisor, mentoring analysts and providing thought leadership across teams

Skills

Systems analysis

Technical requirements

APIs

Data models

Stakeholder engagement

Cross-functional collaboration

Communication

Autonomy

Business analysis

Agile

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering

Job description

Sedgwick Claims Management Services Inc. in the United States is seeking an experienced IT Systems Analyst Advisor to translate complex business needs into scalable system requirements and technical specifications.

The role requires guiding architecture decisions and aligning delivery with enterprise standards. You will partner with product, architecture, development, QA, and operations to drive backlog readiness, define data structures and interfaces, and ensure high-quality documentation