Senior IT Systems Administrator - M365, Azure & Integrations

Resultant; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Unlimited vacation

401k contributions

Job summary

Resultant in Indianapolis, IN is seeking a Senior System Administrator to own the administration and integration of our Microsoft 365 and Azure environments. This hands-on role sits on our Internal IT team and focuses on configuring, automating, and securing our platforms across departments.

You will manage Entra ID, Exchange Online, Defender, SharePoint, and ConnectWise; partner with Security; and drive scalable operations through automation and clear documentation.

Qualifications

• 4+ years of experience as a System Administrator, M365 Administrator, or similar role supporting a multi‑department organization.
• Deep, hands‑on experience administering Microsoft 365, Entra ID, and Exchange Online.
• Strong working knowledge of email flow and messaging security: DNS, SPF/DKIM/DMARC, transport rules, connectors, message trace, and Defender for Office 365 or a comparable gateway.
• Experience with Azure administration, including RBAC, enterprise applications, and SSO configuration.
• Experience administering a PSA or CRM platform, including roles, permissions, workflows, and integrations.
• ConnectWise PSA (Manage) administration experience; exposure to ConnectWise RMM and ScreenConnect.

Responsibilities

• Administer the Microsoft 365 tenant: Entra ID users, groups, roles, administrative units, and E3/E5 licensing.
• Own the identity lifecycle, automating onboarding, role changes, and offboarding from HR events.
• Partner with Security on Conditional Access, MFA, Privileged Identity Management, and least‑privilege roles.
• Manage SharePoint Online, OneDrive, and Teams, including provisioning, external sharing, and governance.
• Support our MDM compliance and configuration policies with heavy emphasis on Intune and a smaller subset of Macbooks using Mosyle.
• Automate recurring tasks and reporting
• Exchange Online & Email Security
• Own end‑to‑end mail flow: transport rules, connectors, domains, mailboxes, and groups.
• Maintain SPF, DKIM, DMARC, and MX records, and safely retire legacy and acquired domains.
• Administer Defender for Office 365 and Exchange Online Protection policies.
• Serve as the escalation point for delivery issues using message trace, header analysis, and NDR diagnosis.
• Manage email signatures, DISCLAIMERS, and banners across departments and brands.
• Support Legal with retention, eDiscovery, and litigation holds in Microsoft Purview.
• Administer Azure subscriptions, resource groups, RBAC, and cost visibility.
• Manage enterprise apps and app registrations, including SSO (SAML/OIDC), SCIM provisioning, secret rotation, and consent governance.
• Support Azure automation (Automation accounts, Logic Apps, Functions) and Key Vault.
• Serve as system administrator for ConnectWise PSA (Manage): security roles, members, service and project boards, statuses, workflow rules, and notifications.
• Maintain company, location, department, and line‑of‑business structures in alignment with Finance so that time, projects, and agreements roll up correctly (for example, revenue vs. OpEx vs. strategic work).
• Administer time and expense periods, timesheet approvals, project and agreement configuration, and internal project setup.
• Evaluate permission requests for risk, recommend guardrails, and document business rules where the platform cannot enforce them.
• Build custom reports and data pulls, and support ConnectWise integrations with our data warehouse and other systems.
• Support RMM and ScreenConnect administration and permissions with the Managed Services team; open, track, and elevate vendor cases.
• Enterprise Applications & Integrations
• Administer access, roles, and configuration for HubSpot, ADP, NetSuite, and other SaaS platforms.
• Own integration health across HRIS, identity, PSA, ERP, CRM, and data warehouse feeds, resolving sync failures and discrepancies.
• Keep organizational data (departments, reporting lines, cost centers, client records) consistent across systems.
• Partner with Finance, Talent, Sales Ops, and Data Warehouse teams on data, reporting, and process changes.
• Automate manual work with Power Automate, PowerShell, and APIs, and build self‑service options that reduce tickets.
• Security, Compliance & Operations
• Support our SOC 2 Type 2 program with audit evidence, access reviews, and change records.

Skills

Microsoft 365

Entra ID

Exchange Online

Azure

PSA/CRM administration

ConnectWise PSA (Manage)

RMM & ScreenConnect

Security & compliance

Tools

HubSpot

ADP Workforce Now

NetSuite

ConnectWise RMM

Job description

Resultant in Indianapolis, IN is seeking a Senior System Administrator to own the administration and integration of our Microsoft 365 and Azure environments. This hands-on role sits on our Internal IT team and focuses on configuring, automating, and securing our platforms across departments.

You will manage Entra ID, Exchange Online, Defender, SharePoint, and ConnectWise; partner with Security; and drive scalable operations through automation and clear documentation.