Senior IT Support & Systems Specialist

Defense Logistics Agency; Huntsville (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Defense Logistics Agency is seeking an IT Specialist (SYSADMIN/CUSTSPT) in Huntsville, AL. Candidates must have specialized experience and meet GS-12 qualifications, including eligibility rules and time-in-grade requirements.

Credit is given for related work, including information assurance, systems administration, app development, and environment management. The role involves advising on upgrades, managing hardware deployments, and resolving Tier 2 IT issues.

Qualifications

• One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position.
• To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector.
• Applicants must meet eligibility requirements including time-in-grade, time-after-competitive appointment, minimum qualifications, and regulatory requirements by the cut-off/closing date.

Responsibilities

• Recommends purchases and advises management on upgrade/integration strategy.
• Manages projects involving deployment of new hardware to the existing or additional customer base.
• Develop operational test and evaluation plans. Exercises control over project activities and resources in IT hardware, software and environments.
• Diagnoses and resolves complex problems (Tier 2 Help Desk tickets) involving IT hardware.
• Take appropriate action to resolve problems including hardware/peripheral replacement, OS reinstall, software installation, or user training.

Skills

Information Assurance

Systems Administration

Application Development

Environment Management

Job description

Defense Logistics Agency is seeking an IT Specialist (SYSADMIN/CUSTSPT) in Huntsville, AL. Candidates must have specialized experience and meet GS-12 qualifications, including eligibility rules and time-in-grade requirements.

Credit is given for related work, including information assurance, systems administration, app development, and environment management. The role involves advising on upgrades, managing hardware deployments, and resolving Tier 2 IT issues.