Senior IT Support Specialist: 3rd-Party Apps, Java/SQL

Expedite Talent Solutions; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

Expedite Talent Solutions is seeking a senior technical support specialist in the Atlanta area. You will provide MIS user support by phone or site visits, troubleshoot end-user problems, and analyze software changes to meet user needs. You may develop training for software and hardware users and potentially lead staff.

The role emphasizes advanced technical skills, with responsibilities including task ownership and possible training duties within a local office environment.

Qualifications

• High school diploma or GED plus two years in information security, privacy, system/network administration and support, or application development.
• Able to independently provide technical support to computer users in an assigned area; training experience is a plus.
• Senior technical support role requiring advanced technical skills; may lead or train staff.

Responsibilities

• Provide management information system user support by phone or site visit.
• Troubleshoot end-user problems and analyze software modifications to meet users’ needs.
• Develop and conduct training programs for software and hardware users.
• Own assigned tasks and may serve as a lead or trainer for staff.

Skills

Java

JavaScript

Groovy Script

XML

SQL

PL SQL

Oracle databases

Education

High school diploma or GED + 2 years in IT/security

Tools

Agile Assets

Trimble Asset Management

Job description

Expedite Talent Solutions is seeking a senior technical support specialist in the Atlanta area. You will provide MIS user support by phone or site visits, troubleshoot end-user problems, and analyze software changes to meet user needs. You may develop training for software and hardware users and potentially lead staff.

The role emphasizes advanced technical skills, with responsibilities including task ownership and possible training duties within a local office environment.