Senior IT Support & Security Engineer (Healthcare)

ROCK HILL NEW HOPE TREATMENT CENTERS; Rock Hill (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

ROCK HILL NEW HOPE TREATMENT CENTERS is looking for a Help Desk Technician to be the first point of contact for technical support. The role requires 5+ years of experience in systems administration and a relevant degree in IT or related fields.

Key responsibilities include providing customer-focused technical support, maintaining IT standards, and optimizing cybersecurity environments. The technician will also monitor system performance and ensure compliance with HIPAA policies.

Qualifications

• 5+ years of advanced systems administration or infrastructure support experience.
• Relevant degree or certifications in IT, Computer Science, Cybersecurity, or equivalent experience.
• Must be at least 21 years of age.

Responsibilities

• Provide technical support for hardware, software, account access, and basic network issues.
• Maintain and optimize server, network, cloud, and cybersecurity environments.
• Monitor system health and security alerts.

Skills

Advanced Troubleshooting

Cybersecurity & Risk Management

Infrastructure Administration

Communication Skills

Education

Degree in Information Technology or related field

Tools

Microsoft 365

Microsoft Azure

Job description

ROCK HILL NEW HOPE TREATMENT CENTERS is looking for a Help Desk Technician to be the first point of contact for technical support. The role requires 5+ years of experience in systems administration and a relevant degree in IT or related fields.

Key responsibilities include providing customer-focused technical support, maintaining IT standards, and optimizing cybersecurity environments. The technician will also monitor system performance and ensure compliance with HIPAA policies.