Senior IT Support & Security Engineer (Healthcare)

NEW HOPE CAROLINAS INC; Rock Hill (SC); On-site; USD 65,000 - 85,000; Full time

Job summary

NEW HOPE CAROLINAS INC in Rock Hill, SC is looking for a Help Desk Technician to provide essential technical support for hardware, software, and network issues. This pivotal role ensures minimal disruption in daily operations and client care services.

The ideal candidate should have over 5 years of experience in systems administration and possess strong analytical and troubleshooting skills. Familiarity with Microsoft Azure and healthcare IT compliance is preferred. Join us to make a real impact in supporting young people's needs!

Qualifications

• 5+ years of advanced systems administration or infrastructure support experience.
• Must be at least 21 years of age.
• Ability to pass required background checks, drug screening, and state-mandate employment clearances.

Responsibilities

• Serve as the highest level of escalation for complex technical and infrastructure issues.
• Administer Microsoft 365 and Azure environments.
• Participate in IT strategic planning and compliance monitoring.

Skills

Technical Leadership

Advanced Troubleshooting

Cybersecurity & Risk Management

Communication Skills

Infrastructure Administration

Education

Relevant degree or certifications in Information Technology

Tools

Microsoft 365

Azure

Barracuda disaster recovery

Job description

NEW HOPE CAROLINAS INC in Rock Hill, SC is looking for a Help Desk Technician to provide essential technical support for hardware, software, and network issues. This pivotal role ensures minimal disruption in daily operations and client care services.

The ideal candidate should have over 5 years of experience in systems administration and possess strong analytical and troubleshooting skills. Familiarity with Microsoft Azure and healthcare IT compliance is preferred. Join us to make a real impact in supporting young people's needs!