Senior IT Support Analyst - Manufacturing & Security

CIRCOR International, Inc; Tampa (FL); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

CIRCOR International, Inc. in Tampa, FL is seeking a Senior IT Support Analyst to deliver hands-on end-user support, manage IT assets, and assist in deployment and maintenance of hardware and software across the local site.

The role requires strong customer service, practical ITIL knowledge, and the ability to respond quickly to incidents while ensuring security and governance. You will work with the VP of IT and coordinate with manufacturing operations to support daily close, inventory, and

Qualifications

• Bachelor's degree in Computer Science or related field is required.
• 3+ years handling problem, configuration, and maintenance in a manufacturing/production context.
• Strong customer service skills and clear communication with stakeholders.

Responsabilités

• Provide end-user technical support and incident resolution.
• Assist in IT asset management and deployment tasks.
• Troubleshoot software and hardware issues for laptops, desktops, and devices.
• Support security practices and compliance activities.
• Participate in IT upgrades, migrations, and disaster recovery planning.
• Maintain runbooks and document changes for governance.

Connaissances

Networking basics

Customer service

ITIL knowledge

Security procedures

Interpersonal communication

Formation

Bachelor's degree in Computer Science or related field

Outils

Backup software

Description du poste

CIRCOR International, Inc. in Tampa, FL is seeking a Senior IT Support Analyst to deliver hands-on end-user support, manage IT assets, and assist in deployment and maintenance of hardware and software across the local site.

The role requires strong customer service, practical ITIL knowledge, and the ability to respond quickly to incidents while ensuring security and governance. You will work with the VP of IT and coordinate with manufacturing operations to support daily close, inventory, and